NEOGOV · 3 weeks ago
PROGRAM ASSISTANT II- SENIOR CENTER OPERATIONS- TEMP
Cary, NC
Full-time
Onsite
New Grad, Entry Level
$16/hr - $20.78/hrNEOGOV is seeking energetic and creative individuals to join the Cary Senior Center as Program Assistants. This role focuses on providing exemplary customer service to a diverse clientele while handling administrative tasks and assisting with facility operations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Proactively identifies facility needs and suggests solutions
Serves as a first point of contact in reception, answers telephone, and greets the public in person
Communicates with patrons to address concerns
Provides Town information and materials to citizens or redirects the citizen to the appropriate staff
Notifies patrons of cancelations, changes, or updates
Operates standard office equipment
Follows up with supervisor and/or program assistant as needed
Enforces Town of Cary policies and procedures
Opens and/or closes and secures the facility when assigned
Operates computer; computer work may be extensive
Registers citizens for Parks, Recreation & Cultural Resources programs
Maintains citizen accounts
Work special events
Sells items through Point of Service and performs basic accounting for money received through the cash register
Assists patrons with registration system
Educates citizens on the Center offerings
Maintains office files
Gathers and distributes mail daily
Processes accurate deposits within established deadlines
Troubleshoots problems and issues
Updates facility display boards
Light housekeeping as needed
Enforces Town of Cary and Senior Center specific rules and policies
Performs other job-related tasks as required
Qualification
Required
Requires a combination of education and experience equivalent to an associate degree
Requires possession of a valid driver's license with an acceptable driving record
Requires drug testing and background check (which may include criminal history check, SBI fingerprinting, motor vehicle records check, education verification and credit history review) and satisfactory reference checks prior to employment
Ability to work independently and complete assignments accurately and prior to the established deadline
Ability to interact with the public tactfully and constructively and provide top-notch customer service
Ability to communicate effectively and establish productive working relationships with others
Ability to understand and carry out verbal and written instructions
Ability to acquire knowledge of policies, procedures and services of the center and preserve, division and department
General knowledge of computers and related software
General knowledge of standard office practices and procedures
Skill in the operation of common office equipment
Ability to hear and talk in order to communicate with the public and with groups under instruction
Ability to climb, walk unassisted and move about freely in order to interact with patrons
Ability to lift moderately heavy items (up to 40 lbs.)
Visual acuity is needed to read typewritten and handwritten materials and to view a computer terminal
Work requires dexterity in the hands for typing and operation of standard office equipment
Work in this class is primarily clerical and may require sitting and use of a computer for extended time periods
Preferred
Some experience with responsible administrative work
Some experience with Microsoft programs (Teams, Outlook, Word, Excel, etc.)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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