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Delaware Guidance Services for Children and Youth, Inc. · 3 weeks ago

Youth Crisis Program Supervisor

Dover, DE

Full-time

Hybrid

Senior Level

$64K/yr - $64K/yr

5+ years exp

Delaware Guidance Services for Children and Youth, Inc. is the largest provider of outpatient behavioral health services to children and families in Delaware. The Youth Crisis Program Supervisor will plan, direct, and coordinate activities of the Mobile Response and Stabilization Services to ensure clinically appropriate goals and procedures are accomplished.

ConsultingHealth CareMental HealthNon Profit

Responsibilities

Demonstrates knowledge of individual growth and development

Demonstrates knowledge of family and community systems

Responsible for managing a clinically appropriate 24/7 crisis program for children

Develops and maintains procedures/policies for daily operations: mobilization of crisis workers to hospitals, schools, homes and other community agencies in order to provide risk assessments and appropriate referrals to insure the safety of the child

Develops procedures to enable crisis workers to access supervision on a daily basis to resolve difficulties in clinical assessments and crisis situations

Provides daily crisis case management and assigning of cases on an as need basis

Monitors daily crisis interventions and risk factors for individual cases

Responsible for making the final decision to hospitalize or to place a child in a crisis bed

Facilitate ongoing crisis training to encourage growth among crisis counselors

Provide on-site field assistance to crisis counselors as needed

Implement and coordinate ongoing group and individual supervision for the crisis counselors paying attention to licensing requirements and employee career development

Work closely with the community mental health providers, law enforcement departments, State of Delaware hospitals and Prevention and Behavioral Health Services to facilitate appropriate services for children and their families

Develop and maintain ongoing procedures to manage crisis situations ranging from decompensation of the mentally ill, drug/alcohol problems, suicidal/homicidal ideation, family conflict, physical and sexual abuse, etc

Participate in one week a month on-call rotation for supervisory consultation with crisis clinicians who are assessing clients in the community

Uphold professional standards of treatment and the mission of Delaware Guidance Services in imparting services to children and their families

Maintain a quality code of conduct, ethics and professionalism as demonstrated in the MRSS Program Manual

Impart clinical knowledge and expertise in a manner congruent with providing goal-directed and team-oriented services towards children

Communicate effectively and professionally with all customers, including children, parents, Department of Prevention and Behavioral Health Services and other state and county agencies

Maintain crisis services to children and families in compliance with requirements published in the Department of Prevention and Behavioral Health Services Manual

Responsible for coordinating and maintaining proper documentation of all incoming assessments from crisis evaluation

Verify that risk factors are addressed and all notations are precise and accurate

Establish and maintain outcome measures

Responsible for assigning and scheduling crisis counselors to specific shifts and maintain a sense of stability on those shifts

Attend individual meetings with the MRSS Program Manager and management team meetings

Responsible for weekly crisis program updates to the MRSSS Program Manager

Participate in the interview process of potential candidates for the crisis program

Responsible for evaluating crisis counselors’ progress within the program and updating the MRSS Program Manager with staff concerns

Facilitate training for newly hired crisis counselors

Responsible for the coordination of cases and policies with the Department of Prevention and Behavioral Health Services

Ensure staff knowledge of and compliance with appropriate licensing, contractual and other standards impacting daily operations

Other duties as assigned

Qualification

Licensed Clinical Social WorkerLicensed Professional CounselorLicensed MarriageFamily TherapistLicensed PsychologistClinical supervision experienceChildFamily interventionsMultilingualCrisis managementCommunication skills

Required

Master's Degree which qualifies for licensure in the state of Delaware as a Licensed Clinical Social Worker (LCSW), License Professional Counselor of Mental Health (LPCMH), Licensed Marriage and Family Therapist (LMFT), or Licensed Psychologist

Possess Delaware Clinical Licensure (social work, psychology, counseling)

Minimum of 3 years post licensure clinical experience preferably within an evidenced-based or evidenced-informed child and family interventions

Minimum of 2 years post graduate supervisory experience preferably within an evidenced-based or evidenced-informed child and family interventions

Valid driver's license and satisfactory driving record