The Scion Group ยท 4 weeks ago
Experience Team Member, Full-Time
Alight Tempe, Tempe, Arizona, United States
Full-time
Onsite
New Grad, Entry LevelThe Scion Group is a leader in student living, and they are seeking an Experience Team Member to enhance customer experience and build community relationships. This role involves marketing, administration, and customer service in a fast-paced environment, requiring strong interpersonal and problem-solving skills.
Real Estate
No H1B
Responsibilities
Prioritize interactions and communication with customers. Provide community and amenity tours
Provide feedback on sales barriers and customer objections to management team
Execute sales and engagement initiatives as outlined by management
Provide recommendations on local marketing opportunities and messaging
Assist with social media and communication on various platforms to engage customers
Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities
Always represent the community positively and professionally, both in and out of the office
Demonstrate proficiency with general community, market and policy knowledge
Log, file and retrieve customer packages
Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities
Schedule and follow up on maintenance requests to aid in timely resolutions
Maintain office organization and cleanliness
Assist with after-hours lock out duties as required
Qualification
Required
Customer-centric mindset
Agility & flexibility with a frequently changing environment
Great communication & interpersonal skills with a diverse population
Reliability & self-discipline
Availability to work during summer, holidays, and Turn periods
Benefits
Discretionary annual bonus
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401k Matching
Paid Maternal Leave
Parental Leave
Learning reimbursement opportunities
Company
The Scion Group
The Scion Group is a real estate company that offers buying, selling and management services.
Founded in 1999
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Avi Lewittes
Chief Investment Officer
Morgan Bailey
Human Resources Business Partner
Recent News
Mergers & Acquisitions
2025-06-21
Company data provided by crunchbase