Donorbox · 1 month ago
HR Specialist (Payroll & Benefits)
United States
Full-time
Remote
Mid Level
$65K/yr - $72K/yr
3+ years expDonorbox is a leading fundraising platform dedicated to helping nonprofits maximize their impact. The HR Specialist (Payroll & Benefits) will manage payroll coordination, benefits administration, and support core HR operations while ensuring compliance across U.S. and international teams.
CrowdfundingSoftware
Responsibilities
Serve as the primary point of contact for payroll vendors (Deel, TriNet) and partner with Finance to ensure payrolls are processed accurately and on time for employees and contractors
Audit and validate payroll data (new hires, terminations, changes, etc.) in partnership with Finance
Maintain compliance with multi-state and international payroll laws and regulations
Troubleshoot and resolve payroll-related issues with vendors and employees
Manage all state payroll tax notices and correspondence, including researching issues, coordinating with TriNet and state agencies, and partnering with Finance to ensure timely resolution and compliance
Manage U.S. and Canadian benefits programs, including health, dental, vision, disability, and retirement plans through TriNet (PEO)
Coordinate global benefits administration through Deel and other partners
Serve as the primary point of contact for employee benefit inquiries and claims support
Administer and track employee leaves of absence (LOA), including medical, parental, and other leaves, ensuring coordination with payroll and compliance requirements
Oversee benefits enrollments, changes, and terminations within TriNet and BambooHR
Ensure compliance with payroll, benefits, and tax regulations across all jurisdictions
Maintain accurate employee records and workflows in our HRIS (BambooHR) and related systems, ensuring alignment with payroll and benefits data
Support HR leadership with compliance documentation, audits, and policy implementation
Own tracking and administration of company-wide compliance requirements (e.g., required training, policy acknowledgments, required postings)
Own ongoing maintenance and updates of the Employee Handbook
Generate employee offer letters and coordinate onboarding documentation, in partnership with Talent Acquisition
Oversee payroll and benefits setup during onboarding and offboarding, proactively communicating updates to Finance to support timely processing and maintain payroll accuracy
Manage relationships with payroll, benefits, and HR system vendors
Lead vendor negotiations and renewals for healthcare, retirement, and HR service providers (TriNet, Deel) in partnership with Finance and HR leadership
Support internal reviews, reporting, and documentation related to payroll, benefits, and HR compliance processes
Identify opportunities to streamline workflows, automate processes, and improve employee experience
Support HR operational processes and documentation as the People team scales (e.g., onboarding workflows, compliance checklists)
Qualification
Required
3+ years of hands-on payroll and benefits administration experience (multi-state required; international experience a plus)
Strong understanding of U.S. and Canadian payroll laws, tax regulations, and benefits compliance
Experience supporting HR compliance processes such as policy acknowledgments, required trainings, audits, or handbook updates
Highly detail-oriented with strong analytical and problem-solving skills
Excellent communication and organizational skills
Experience working in a distributed or remote-first environment
Collaborative mindset and ability to work cross-functionally with Finance, HR, and Operations
Proven ability to negotiate and manage vendor relationships
Preferred
Familiarity in TriNet, BambooHR, and Deel
Experience with global or multi-country payroll and benefits coordination
Understanding of HR reporting, audit preparation, and compliance documentation
Exposure to vendor RFPs, renewals, or benchmarking benefits programs
Experience working in a startup or high-growth environment
Benefits
Fully remote work from the comfort of your home
Generous time off policy of 21 days (birthday included 🎉), 8 designated/floating holidays, 2 paid volunteer days, and 5+ sick days (dependent on state)
Employer-sponsored health insurance plan through TriNet, including medical (United Healthcare), dental, vision, and life
401(k) retirement plan via TriNet's partner, Empower, with an employer match of up to 4%
Reimbursement package for home office expenses and professional development, up to $1.5k
Eligibility for employee equity plan (stock options)
Wellness program with fitness and mindfulness classes
Company
Donorbox
Modern recurring donation management system that supports cards, paypal, ach, apple pay, and crypto currencies.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Charles Zhang
Founder & CEO
Recent News
Company data provided by crunchbase