Ultimate Staffing · 3 weeks ago
Senior Operations Manager â€" Accounting & Tax (Hybrid | DC)
Ultimate Staffing is a growing professional services organization seeking an experienced Senior Operations Manager to support firmwide administration and tax-related operational oversight. This role is crucial for ensuring smooth internal processes and delivering high-quality client service.
Responsibilities
Manage day‑to‑day administrative and operational functions
Maintain internal policies, employee documentation, and firm processes
Support tax-related operations, including coordination of tax cycles and processing tasks as needed
Assist with billing and internal reporting
Review and interpret operational data and recommend improvements
Oversee workflows to ensure accuracy, efficiency, and compliance
Provide high-level support to internal teams and client-facing operations
Qualification
Required
5+ years of experience in a CPA firm or tax-focused professional services environment
Strong understanding of tax operations and seasonal workflow cycles
Ability to support or process business tax returns
Experience with billing and administrative systems
Excellent communication skills; polished and professional
Strong problem-solving ability and capacity to balance multiple priorities
Proactive, organized, and hands-on approach to daily operations
Commitment to accuracy, service, and continuous improvement
Preferred
Candidates with transitions due to organizational restructuring or closures are encouraged to provide context