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JetFuel · 1 day ago

Senior Director Client Services

Fayetteville, AR

Full-time

Onsite

Director/Executive

8+ years exp

JetFuel is a fast-growing agency specializing in experiential marketing, and they are seeking a Senior Director of Client Services to lead and manage live events for their clients. The role involves overseeing production elements, managing client expectations, and developing strategies for project implementation and account growth.

AdvertisingBrand MarketingContentMarketing

Responsibilities

Oversee and lead all facets of production elements and client deliverables, ensuring the end product meets and/or exceeds JFS & client standards

Ensure management of client expectations

Develop and manage projects and programs, including strategies, implementation plans, evaluation mechanisms, staffing plans, timelines and budgets

Act with a high degree of independence; holds responsibility for overall account relationships

Maintain and grow existing accounts, establishing relationships with key client contacts and ensuring that client/agency relationships exists on multiple levels and grow over time

Leverage full resources JetFuel, increasing client/agency points of contact

Provide proactive leadership to accounts, staff and clients

Develop and direct new business program development and presentations working with senior leaders

Company Credit Card & Expenses: Employees may be issued a company credit card for business-related expenses, and must ensure proper use, retain receipts, and submit weekly expense reports for approval

Qualification

Experiential marketingClient relationship managementProject managementVendor negotiationCommunication skillsOrganizational skillsHighly organizedInnovationDigital work environmentBasic CAD knowledgeTrade show knowledgeTeamworkIntegrityResults orientedInterpersonal skillsDetail orientedCreative thinking

Required

Minimum of a Bachelor's degree in Marketing, Advertising, or the equivalent

8-12 years of relative experience within field/experiential marketing & live events

Communication skills; ability to communicate highly technical concepts to a non-technical audience

Vendor contacts, sourcing and negotiation experience

Detail oriented individual with excellent follow-up/follow-through, organizational/documentation/tracking skills

Strong computer application skills (Excel, Word, PowerPoint, Google Suite) and ability to work in a digital work environment

Ability to meet deadlines, work independently, think creatively, & evaluate usage data

Superior interpersonal skills to work closely with internal creative & accounts team members and client teams

Ability to work weekends and travel on occasion, when projects dictate

The role may require work outside of typical business hours, including evenings, weekends, or holidays, to meet deadlines or support critical projects

The position might involve on-call responsibilities or rotating shifts to ensure project coverage outside of normal business hours

The job may require travel to meet with clients, attend meetings, or support projects