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Fleet Farm · 1 month ago

Customer Service Team Member

Menomonie, Wisconsin, United States

Full-time

Onsite

New Grad, Entry Level

Fleet Farm is dedicated to providing excellent customer service, and they are seeking a Customer Service Team Member to join their team. This role involves ensuring a friendly and efficient check-out experience while handling customer exchanges, returns, and complaints effectively.

E-Commerce

Responsibilities

Provide customers with a quick and efficient check-out experience by operating the cash register and scanner to itemize and total customer’s purchase and bag merchandise

Handle customer exchanges, returns, and complaints effectively

Serve as a cashier resource by assisting with transactions, resolving discrepancies, and troubleshooting cash register and tender issues

Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction

Cashiers are outgoing and engaging. Must love working with people

Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc

Extend offers for the Extended Protection Policy to qualifying items

Effectively communicate with Manager on Duty and/or merchandise teams in regards to out of stock products at the checkout lanes and front entrances

Remain knowledgeable about the store for customer questions

Restock items efficiently and accurately. Ensure assigned area is always presentable

Deliver an outstanding shopping experience for customers

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives

Qualification

Cash handling proceduresCustomer serviceBasic mathFlexible scheduleCommunication skills

Required

Ability to work a flexible schedule, including days, nights, weekends, and holidays is required

Knowledge of basic cash handling procedures, including simple math

Preferred

High School Diploma or GED preferred

Company

Fleet Farm

Glassdoor3.1

Fleet Farm is a growing company and we are always on the lookout for talented Team Members.

Founded in 1955

Baxter, Minnesota, USA

5001-10000 employees

http://www.fleetfarm.com/

Funding

Current Stage

Late Stage

Total Funding

unknown

2016-01-05Acquired

Leadership Team

Steve Jensen

SVP & Chief Merchandising and Marketing Officer

Carol Scheiwe

HR Business Partner

Recent News

GlobeNewswire

Fleet Farm Selects Imagine Studio as new Agency of Record

2025-12-31

Star Tribune

We put Minnesota’s new PFAS law to the test.

2025-03-20

Company data provided by crunchbase