Apply on Employer Site

Subway · 3 weeks ago

Human Resources Business Partner/Manager, Operations

Miami, FL

Full-time

Onsite

Mid, Senior Level

3+ years exp

Subway is one of the world’s leading restaurant brands focused on continued improvement in its operations and people practices. The Human Resources Business Partner/Manager is responsible for managing all aspects of HR processes within the business unit, serving as a consultant to business leaders and ensuring the effective execution of HR initiatives aligned with business objectives.

Food and BeverageFood ProcessingFranchiseRestaurants

Responsibilities

Human Resources Oversight: Partner with Director/Human Resources Business Partner in executing HR initiatives that are aligned with and enable execution on critical business objectives. As first point of contact for client groups, ensure delivery of professional HR operations with efficient processes throughout the employment lifecycle. Support the Director in implementing HR policies/procedures/programs across the assigned business units. Respond to daily employee inquiries regarding policies & procedures. In partnership with Director, review & analyze trends and metrics in order to make adjustments, where/when needed leveraging the HRIS system and other HR assets, as needed

Employee Relations: Under direction of Director/Human Resources Business Partner, research and provide recommendations for complex employee relations issues through effective, thorough, and objective investigations. Counsel and educate managers and employees. Collaborate with Director/Human Resources Business Partner and legal counsel on relevant issues as needed. Ensure the implementation & adherence of employee action/coaching plans

Engagement & Employee Experience: In partnership with the Director, support monitoring, collecting data and input, and reporting on the organization's pulse and overall 'health'. Assist in identifying opportunities to strengthen teams and culture. Actively support the execution of HR initiatives that drive and support the organization's culture, operations, and business objectives. Foster an energizing employee experience and a positive work environment

Talent Acquisition: Support aspects of the recruitment process, as directed by Talent Acquisition and Director/Human Resources Business Partner. Collaborate with the Talent Acquisition team, and business, on approved replacement and new position requisitions. Responsibilities could range from sourcing to onboarding, including but not limited to, initial CV screenings, coordinating candidate onsite/remote interviews with Subway employees, offer management, HRIS administration, and oversight of new hire onboarding actions

Talent Management: Partner with Director/Human Resources Business Partner to assist in executing the annual Talent Management cycle deliverables. Generate necessary reports and work with the appropriate functions to ensure adherence to guidelines, timelines, and deliverables associated with the performance management process

Qualification

HRIS systemsEmployee relationsTalent acquisitionHuman Resources certificationsAnalytical skillsCoachingFluency in SpanishCommunication skillsFast-paced environment

Required

Bachelor's degree, Business, Organizational Behavior, Human Resources, General Studies or another related field

3+ years progressive HR experience within a Multi-National Company environment, including working knowledge of multiple human resource disciplines such as recruitment, employee relations, compensation practices, performance management, and respective employment laws of region

Excellent written and oral communication and presentation skills required. Communicates at all levels in organization

Strong technical and analytical attitude, hands on experience in utilizing HRIS systems (Ceridian) and proficiency in MS Office

Enjoys working in a fast-paced environment

Serve as an approachable, trusted coach and advisor to employees and managers on HR related topics

Fluency in English language required

Ability and willingness to travel within the region and U.S. as required (10% - 25%)