Planned Parenthood of Greater New York · 3 weeks ago
Program Manager - Project Street Beat
Planned Parenthood of Greater New York is seeking a Program Manager for Project Street Beat, responsible for overseeing HIV prevention and outreach services. The role includes staff supervision, service logistics coordination, and ensuring compliance with grant deliverables while fostering community partnerships.
Health CareHospitalSocial AssistanceSocial ImpactSocial Network
Responsibilities
Lead the day-to-day oversight of PSB’s HIV prevention, care coordination, and outreach programs, ensuring high-quality, efficient, and culturally responsive service delivery across Regions 1 and 2
Monitor and evaluate performance against grant deliverables and service goals; identify gaps and implement corrective strategies
Contribute to program design, reporting, and quality improvement planning in coordination with leadership
Ensure program workflows, documentation, and reporting are aligned with funder expectations and agency standards
Develop and manage staff schedules and service deployment plans across community-based and clinical sites
Ensure timely coordination of outreach events, clinical operations, and transportation logistics across Regions 1 and 2
Troubleshoot logistical challenges, including weather disruptions, staffing gaps, and last-minute schedule changes to maintain continuity of services
Act as the central point of contact for all scheduling and service readiness activities
Directly supervise case managers and additional program staff (e.g., navigators, outreach workers, engagement specialists)
Provide structured supervision, mentorship, and performance management in alignment with program goals and agency values
Conduct team meetings, implement training plans, and foster a collaborative and mission-driven team environment
Lead onboarding, orientation, and continued coaching of new hires to ensure role clarity and effectiveness
Build and sustain collaborative partnerships with community-based organizations, service providers, and site hosts to strengthen PSB’s outreach footprint
Represent PSB at coalition meetings, health fairs, and events to increase visibility, generate referrals, and secure service delivery locations
Identify emerging community needs and partner opportunities to inform outreach strategy and site selection
Ensure strict adherence to grant requirements, regulatory standards, and agency protocols in all program activities
Support internal audits, site visits, and compliance reviews; address deficiencies and lead corrective action planning when needed
Promote a culture of accountability, quality improvement, and risk awareness among staff
Oversee coordination of supply orders and resource distribution in partnership with administrative support staff
Monitor program inventory levels, ensuring availability of incentives, outreach materials, and testing supplies
Ensure that procurement activities align with grant budgets and reporting requirements
Qualification
Required
Bachelor's degree or CASAC certification
At least 1 year of case management experience
Preferred
3 years of case management experience (including 1 year in HIV services)
Experience with underserved populations (e.g., individuals impacted by HIV, housing instability, substance use, or incarceration)
Familiarity with Project Street Beat's focus communities and commitment to harm reduction
Fluency in Spanish or another language preferred
Company
Planned Parenthood of Greater New York
Our Vision: Building a world where all communities have full access to innovative, high-quality, affordable, evidence-based sexual and reproductive health services, which will always include abortion, whenever, wherever, and however they are needed.