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Businessolver · 1 month ago

Content Writer (Remote)

United States

Full-time

Remote

Entry Level

$49K/yr - $77K/yr

1+ years exp

Businessolver is a company that has been delivering innovative benefits technology and services since 1998. The Content Writer I role involves creating and editing benefits educational content tailored to clients' needs, ensuring quality and adherence to client style guides while fostering a positive team environment.

AccountingFinancial ServicesInformation Technology

Responsibilities

Approach all work with a focus on fulfilling Businessolver's mission, vision, values, and organizational goals while fostering a positive team environment and an improved consumer experience

Create and deliver required content writing, editing, and proofreading for various mediums such as benefit guides, home mailings, email, text messages, presentations, video scripts, websites, and more for managed book of business

Ensure quality, accuracy, and timeliness of content delivery

Gather and leverage discovery documentation and resources to produce impactful content to educate our clients' unique employee demographics

Maintain client-specific artifacts such as project briefs, the eligibility and content matrix and any other relevant resources

Adhere to client writing style guides in all writing projects

Understand client health plan(s) and employee benefit package details per population in order to communicate with accuracy

Understand best practices as outlined by the broader Consumer Experience team, be consultative with clients and influence their adoption of best practices

Leveraging project management software, monitor and complete tasks as assigned related to client projects by the assigned due date

Identify and resolve project issues and escalate as necessary to help manage project risks

Manage activities, progress, and deadlines across multiple projects using outlined SOPs and project management software

Complies with all policies and standards

Qualification

Content creationAPChicago style writingMicrosoft Office proficiencyProject management skillsCollaborationVerbal communicationWritten communicationOrganizational skills

Required

Proficient in Microsoft Office products, including PowerPoint

At least 1-3 years professional experience in journalism, content creation, or other related field

Professional demeanor, ability to build trusting relationships and create a sense of urgency to accomplish results

Strong organizational and time management skills with the ability to recognize project risks and competing priorities

Strong collaboration and project management skills – an ability to work effectively with different people within an organization (technical, salespeople, executives)

Excellent verbal and written communication skills, with exceptional interpersonal skills

A compelling portfolio of writing samples must be submitted for consideration

Strong understanding for AP and Chicago style writing rules and guidelines