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INTEGRIS Health · 16 hours ago

Patient Access Specialist Sr - Cardiology Authorizations Dept

Oklahoma City, OK

Full-time

Onsite

Mid, Senior Level

4+ years exp

INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a Patient Access Specialist Sr in Oklahoma City, OK. This role involves managing patient access activities for various services, ensuring efficient operations and optimal customer satisfaction while acting as a liaison between patients, providers, and payers.

Health CareHealth DiagnosticsHospitalPersonal Health

H1B Sponsor Likely

Responsibilities

Ensures the appropriateness of complex registration activity including scheduling, verifying patient demographic information, processing point of service payments, obtaining signatures for required consent paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol

Ensures the appropriateness of complex patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol

Possesses the ability to use analytical thinking, independent judgment, and clinical knowledge to adjust service area schedules and accommodate special requests from internal and external customers

Accepts inbound phone calls from patients, physician offices, insurance carriers, etc. with the intent to resolve the concern immediately

Collects patient payments and follows levels of authority to ensure financial clearance

Documents all patient accounts activities concisely, including authorization and patient liability requirements

Performs filing, data entry, and other duties as assigned

Responds promptly to patient inquiries regarding pre-care services, policies, coverage, benefits and financial liability

Utilizes multiple resources to resolve patient or payor inquiries while on the phone or preparing/reviewing patient accounts or prior authorization requirements

Understands different payer regulations and can communicate effectively with patients regarding their coverage benefits and financial liability

Acts as a liaison to resolve complex patient access and account issues, responds to questions on reimbursement and serves as a resource and systems expert for patient access specialists, including on-the-job training, and for performance improvement and appropriateness of complex patient access transactions

Provides guidance, feedback and training to staff on multiple processes, payers and systems, and monitors assignments and assess productivity

Handles all communication effectively, including telephone, email, and verbally with all departments and caregivers within the health system

Initiates and coordinates the implementation of team-oriented process improvement initiatives for the department and organization

Initiates and coordinates continuous quality improvement efforts, establishes goals with supervisors, tracks progress, and prepares data for presentation

Interprets and maintains compliance with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts

Reports to assigned supervisor

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information

Normal office conditions. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status

Qualification

Patient Access operationsInsurance verificationHealthcare CertificationMicrosoft OfficeMedical terminologyCustomer serviceCommunication skills

Required

4 years of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables)

Previous experience in one of the following: scheduling, registration, insurance, billing, collections, and customer service in either a hospital or physician's office setting

Previous experience with Microsoft Office programs and experience with admission/discharge/transfer or billing/claims management software

Previous experience with medical terminology, basic ICD 10 and CPT coding healthcare program reimbursement and methodologies

Previous experience in 3+ of the following: scheduling, registration, insurance (including Medicare, Medicaid, and third-party regulations), billing, collections, and customer service in either a hospital or physician's office setting

Must be able to communicate effectively with others in English (verbal/written)

Preferred

Bachelor's degree in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA)

Benefits

Front-loaded PTO

100% INTEGRIS Health paid short-term disability

Increased retirement match

Paid family leave

Company

INTEGRIS Health

Glassdoor3.4

INTEGRIS Health is the state’s largest Oklahoma-owned health system and one of the state’s largest private employers, with hospitals, rehabilitation centers, physician clinics, mental health facilities, fitness centers, independent living centers, home health agencies and urgent cares throughout much of the state.

Founded in 1983

Oklahoma City, Oklahoma, USA

10001+ employees

https://www.integrisok.com

H1B Sponsorship

INTEGRIS Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (37)

2024 (17)

2023 (12)

2022 (18)

2021 (15)

2020 (14)