Fleet Feet · 2 weeks ago
Retail Operating Partner - West Lafayette, IN
West Lafayette, IN
Full-time
Onsite
Senior Level
5+ years expFleet Feet is a leading retail company that focuses on inspiring movement in communities. The Operating Partner is responsible for the strategic and operational success of the store, leading a high-performing team, and fostering relationships with customers and the community.
Retail
Responsibilities
Lead the Team: Recruit, develop, and retain a high-performing and engaged team
Coach for Growth: Mentor employees using performance metrics, reviews, and on-the-job training to unlock potential and drive results
Deliver World-Class Service: Champion a customer experience focused on education, proper fit, and long-term loyalty
Drive the Business: Set and achieve financial goals by analyzing data, managing budgets, and optimizing store operations
Elevate the Brand: Execute marketing, outreach, and local engagement efforts to increase awareness and traffic
Be a Community Leader: Build relationships with local businesses, nonprofits, and fitness organizations to strengthen the running and walking culture
Think Like an Entrepreneur: Identify and act on opportunities to improve service and generate revenue
Execute Operations: Oversee inventory processes, staff scheduling, and daily store functionality to ensure smooth operations
Resolve Issues Thoughtfully: Address customer and team concerns promptly and professionally
Foster Culture: Create an inclusive, accountable, and energized environment that values teamwork and continuous improvement
Qualification
Required
5+ years in a retail leadership role, with a strong foundation in sales and operational management
Proven expertise in strategic planning, budget oversight, and financial performance analysis
Strong background in hiring, developing, and retaining talent
Inspires others with enthusiasm, empathy, and a people-first mindset
Clear and confident in both verbal and written communication
Comfortable working nights, weekends, holidays, and in a fast-paced retail environment
Solutions-oriented with a hands-on approach to overcoming challenges
Able to lift and carry up to 25 lbs and work on your feet in a retail setting
Benefits
401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.
Exclusive Discounts: Enjoy savings on industry-leading products and specialized training programs.
Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission.
Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day.
Benefits Summary: For full-time employees (30+ hours/week), check out our Fleet Feet benefits summary for details on healthcare, wellness, and more.
Company
Fleet Feet
At Fleet Feet we believe that running has the power to change everything, and we work hard every day to bring this vision to life.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Joey Pointer
President and CEO; Member of Board of Directors
Roger Willis
Interim Chief Financial Officer
Company data provided by crunchbase