Step Forward · 2 months ago
IT Systems Analyst
Cleveland, OH, USA
Full-time
Onsite
Senior Level
$49K/yr - $61K/yr
5+ years expStep Forward is a company focused on providing effective information technology solutions. They are seeking an IT Systems Analyst to manage and configure Microsoft Azure environments and provide technical support for end-user hardware and software issues.
Child CareChildrenConsultingEducationFamilyPersonal DevelopmentProfessional Services
Responsibilities
Provide technical support and troubleshooting for end-user hardware and software issues, including desktops, laptops, printers, and other peripherals
Install, configure, and maintain computer hardware, operating systems, and software applications
Manage and configure Microsoft Azure services, including virtual networks, network security groups, and email support
Implement and maintain secure network connectivity between on-premises and cloud environments
Administrator of On-Prem Active Directory and Entra ID Cloud Environment with Microsoft 365
Provide technical support and training to end-users on network-related issues
Collaborate with cross-functional teams to ensure seamless integration of network solutions
Stay up-to-date with the latest networking & cloud technologies best practices
Performs other related duties as required
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field
5+ years of experience in network administration and support
Proficient in configuring and managing LAN and WAN technologies, including routers, switches, firewalls, and wireless networks
Extensive experience with Microsoft Azure services, including virtual networks, network security groups, Exchange, Entra ID and Microsoft Active Directory
Strong understanding of network protocols, security, and troubleshooting techniques
Familiarity with cloud computing concepts and best practices
Excellent problem-solving and analytical skills
Strong communication and collaboration skills
Preferred
Microsoft Certified: Azure Administrator Associate
Cisco Certified Network Associate (CCNA)
CompTIA Network+ or Security+
Company
Step Forward
Step Forward, formerly CEOGC, helps people find hope, believe in their future and take steps to make it a reality.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Maura Garin
HR Business Partner
Company data provided by crunchbase