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Cloud Software Group · 1 day ago

Senior Business Process Operations Analyst

Fort Lauderdale, FL

Full-time

Onsite

Mid, Senior Level

$71K/yr - $106K/yr

5+ years exp

Cloud Software Group is one of the world’s largest cloud solution providers, serving over 100 million users globally. The Senior Business Process Operations Analyst will play a crucial role in optimizing Accounts Receivable processes, bridging finance operations and technology to enhance workflows and support the Collections and Cash Application teams.

Information TechnologySoftwareWeb Development

H1B Sponsor Likely

Responsibilities

Responsible for system and process optimization by analyzing current AR processes, with a focus on collections and cash application workflows, to identify operational gaps and systemic inefficiencies. Translate business needs from the AR team into technical requirements to drive solutions

Participate in cross-functional projects to improve AR systems, reporting, and automated workflows. Spearhead specific initiatives assigned by management, from the initial discovery and requirements gathering phase through implementation and post-launch support

Utilize advanced data analysis skills to monitor AR performance, identify trends, and provide insights to management. Provide suggestions that enhance operational reporting to help the collections and cash application teams track key performance indicators (KPIs) and operational metrics

Serve as a subject matter expert for AR systems (e.g., ERP modules like SAP or Oracle). Act as the point of escalation for complex system and processing issues, perform root cause analysis, and work with IT to implement technical and business process solutions

Work closely with the Collections, Cash Application, IT, and other business teams (e.g., Sales, Operations) to ensure system configurations and processes meet business requirements

Champion a culture of continuous improvement within the AR department by identifying and proposing enhancements that increase automation, refine policies, and improve overall team efficiency

Develop training materials and provide guidance and support to AR team members on new systems, processes, and tools to improve their daily activities

Ability to define new policies & procedures

Ability to drive & manage daily operations

Qualification

ERP systemsData analysisProcess improvementAccounts ReceivableMicrosoft ExcelPower BIRoot cause analysisAnalytical skillsCommunication skillsCollaboration skills

Required

Bachelor's degree in Finance, Accounting, or a related field

5+ years of experience in an Accounts Receivable, Financial Systems, or related techno-functional role

Demonstrated techno-functional skills and experience with major ERP systems (e.g., SAP, Oracle) and/or specialized AR automation platforms

Proven ability to analyze complex datasets, identify trends, and provide data-driven recommendations

Strong analytical, problem-solving, and root cause analysis skills, with meticulous attention to detail

Proven ability to strategically influence cross-functional leaders, fostering consensus and alignment on process enhancements to achieve corporate objectives

Experience leading process improvement initiatives within a finance or accounting context

Proven experience in a data analysis & related tools like Microsoft Excel, Power BI, or Looker

Excellent verbal and written communication, with the ability to effectively collaborate with both technical and non-technical stakeholders across the organization

Benefits

Healthcare

Life insurance

Disability benefits

401(k) plan and company match

Company

Cloud Software Group

Cloud Software Group to help them adapt, transform, and meet the challenges facing every modern enterprise across private, public, managed.

Founded in 2022

San Francisco, California, USA

10001+ employees

https://www.cloud.com/

H1B Sponsorship

Cloud Software Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (79)

2024 (126)

2023 (105)