Farmers Insurance DDHQ ยท 3 weeks ago
Direct Sales Supervisor (Hybrid - Kansas City)
Kansas City, KS
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $120K/yr
3+ years expFarmers Insurance is a well-established company dedicated to providing protection and comprehensive advice to customers. They are seeking a results-driven Sales Leader to supervise a team of Sales Representatives and enhance customer experience and team performance in a contact center environment.
Insurance
Responsibilities
Supervise a team of Sales Consultants by developing staff performance and skills via strong leadership, coaching, motivation, and recognition
Monitor multiple systems to qualify risk and ensure risk is placed with proper carrier
Monitor all aspects of team performance, including but not limited to, sales performance, customer experience, work product quality, efficiency, attendance and compliance with established company and regulatory guidelines
Identify process and performance deficiencies and recommend a course of action to improve sales and resolve operations problems for our team. Implement corrective action as needed
Ensures individual continuing education requirements are maintained on all Property & Casualty lines of business
Stay current on the latest underwriting guidelines for various carriers and products
Investigate and resolve escalated customer issues
Interpret and communicate procedural and regulatory changes to assigned staff
Compile periodic and ad hoc reports and analyses as required
Qualification
Required
P&C or Personal Lines License required
High School diploma or equivalent required
Minimum of 3 years in Personal Lines sales, preferably in a call center environment; or equivalent experience in retail sales
Leadership & supervisory skills, including experience with mentoring and coaching Sales professionals at various levels in their career
Excellent analytical and statistical skills
Strong PC and software skills required
Preferred
Bachelor's degree preferred
Benefits
Bonus Opportunity (based on Company and Individual Performance)
401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance
Company
Farmers Insurance DDHQ
The Denver District Headquarters of Farmers Insurance is a pillar in the Denver community and an industry leader.
Englewood, Colorado, US
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Jared Seyl
Founder at Denver District Headquarters
Company data provided by crunchbase