Vice President, Consumer Lending, Greylock Federal Credit Union, Pittsfield, MA jobs in United States
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Cooperative Credit Union Association · 3 weeks ago

Vice President, Consumer Lending, Greylock Federal Credit Union, Pittsfield, MA

Greylock Federal Credit Union is a $1.6B institution in Pittsfield, MA, guided by principles of Inclusion, Diversity, Equity, and Accessibility. The Vice President of Consumer Lending will lead the strategic direction and performance of consumer lending, focusing on innovation and enhancing member experience while ensuring compliance and responsible growth.

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Responsibilities

Lead the strategic direction, structure, and performance of consumer lending, including indirect lending, centralized underwriting, credit cards, personal loans, and digital lending channels
Plan and execute lending strategies that strengthen portfolio performance, introduce new systems capabilities, and enhance the overall member experience
Oversee indirect and dealer-based lending relationships, conduct performance assessments, align pricing and compensation strategies, and present program outcomes at the organizational level
Evaluate product performance, guide enhancements, and ensure consumer lending initiatives reflect the needs of today’s borrowers and competitive market conditions
Build best-in-class lending operations, ensuring risk-awareness, compliance discipline, and responsible growth
Work cross-functionally to drive member-focused innovation, including process automation and appropriate use of AI-enabled tools and decisioning capabilities
Represent Greylock in the community and professional forums, advancing partnerships that elevate our mission and deepen community reach

Qualification

Consumer lending experienceLending system conversionsLoan products knowledgeUnderwriting standardsPortfolio dynamicsIndirect lending programsCoaching capabilityContinuous improvementCultural accountabilityCommunication skillsTeam leadership

Required

At least five to seven years of consumer lending experience
Managerial responsibility for staff, performance, and lending outcomes
Knowledge of loan products, underwriting standards, and portfolio dynamics
Demonstrated ability to balance responsible credit practices with strategic growth goals
A bachelor's degree or equivalent experience
Strong operational acumen
Thoughtful leadership of teams
Strong communication skills
Coaching capability
Commitment to fostering a culture of accountability, continuous improvement, and inclusion

Preferred

Experience leading or preparing for lending system conversions
Optimizing lending processes
Introducing modernized lending tools
Experience working with indirect lending programs
Building dealer relationships that expand market reach
Comfort setting up or restructuring teams and aligning talent with evolving priorities

Company

Cooperative Credit Union Association

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Cooperative Credit Union Association is a nonprofit organization that provides legislative, regulatory, and consumer advisory services.

Funding

Current Stage
Early Stage

Leadership Team

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Adrian Velazquez, Esq. MLA
Chief Advocacy Officer
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Melissa Pomeroy
Chief Revenue Officer
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