Menzies Aviation LATAM · 1 month ago
Cargo Office Supervisor
Rockford, IL
Full-time
Onsite
New Grad, Entry, Mid Level
0+ years expMenzies Aviation is a critical partner in the global aviation industry, delivering time-critical logistics services. As a Cargo Office Supervisor, you will direct and coordinate the activities of departmental employees, ensuring compliance and excellent customer service while overseeing staffing and operational duties.
Airlines/Aviation
No H1B
U.S. Citizen Only
Responsibilities
Ensures proper staffing is scheduled for Office Staff
Perform general office duties inclusive of, but not limited to filing, answering telephone(s), mail distribution and composing correspondence
Involved in the interviewing process, conduct performance evaluations, issue disciplinary actions and work with General Manager on final decisions in these areas
Keep track of attendance records, monitor lateness/absence/manual miss punches, etc
Ensures proper documentation is prepared by staff to maintain compliance with the airline guidelines, FAA, DOT and other regulatory agencies
Interact with authorities, TSA, CBP, Agriculture agents
Provide excellent customer service to all customers at the counter and over the phone
Resolves employees concerns and submits to manager for action
Monitor station supply levels and order as necessary
Other duties as assigned
Qualification
Required
One year college certificate or technical school, six months related experience or equivalent combination of education and experience
Must be able to pass a ten-year background check as required by US Customs
Must be able to lift and move up to 70 pounds
Must be able to speak, read, and write in English proficiently
Valid driver's license with good driving records
Must be available and flexible to work variable shifts including weekends and holidays
Work is done primarily outdoors. Must be comfortable working in all weather conditions
Must pass an FBI background check and obtain a custom seal
Must pass driver's test with the Department of Airports and obtain a driver's license to drive on Airport Operational Area (AOA)
Must be able to pass all pre-employment testing, including drug testing and ten-year background check as required by US Customs
Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization
Preferred
Aviation Industry experiences a plus
Company
Menzies Aviation LATAM
Composed of a solid leadership team, with a clear direction and always honoring our values, we have established an operational and commercial growth strategy in Latin America, to continue fulfilling our mission: We help people keep moving, delivering with precision, twenty-four hours a day, every minute of every day.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase