Inspira Financial · 15 hours ago
Sr. Security Engineer (Customer Identity)
Inspira Financial is a company focused on helping businesses and individuals thrive through health, wealth, retirement, and benefits solutions. The Customer Identity Senior Engineer will be responsible for building, maintaining, and operating the company’s customer identity platform, ensuring secure, reliable, and scalable authentication and access services across multiple customer-facing products.
Financial Services
Responsibilities
Implement, configure, and maintain enterprise customer identity and access management (CIAM) services
Support onboarding of new applications, APIs, and services into the customer identity ecosystem
Manage platform lifecycle activities including patching, maintenance, and capacity planning
Develop and maintain operational runbooks, standards, and procedures for identity services
Build and maintain automation for customer account lifecycle and access provisioning workflows
Partner with product and development teams to establish secure integration patterns using OAuth2, OIDC, and SAML
Monitor and optimize authentication performance and error handling through data-driven insights
Serve as the escalation point for complex authentication and customer access issues
Lead incident, problem, and change management activities related to CIAM systems
Devise and propose CIAM strategy through stakeholder information gathering, monitoring of metrics, analysis of emerging threats, and understanding of best practice trends
Qualification
Required
5+ years of experience in Identity and Access Management, with at least 2 years focused on customer identity (CIAM) or authentication systems
Bachelor's degree in computer science, Software/Computing Engineering, Applied Mathematics or related field
Strong understanding of modern identity protocols: OIDC, OAuth2, SAML, SCIM
Hands-on experience with PingOne identity platforms
Proven scripting and automation skills (PowerShell, Python, or comparable)
Demonstrated troubleshooting ability across complex cloud and hybrid authentication environments
Excellent communication, documentation, and cross-functional collaboration skills
Experience with adaptive MFA, risk-based access, or passkey authentication
Familiarity with CI/CD pipelines, version control, and infrastructure-as-code (e.g., GitHub, Terraform)
Exposure to service management frameworks (ITIL) and compliance-driven operations (SOC 2, HIPAA, PCI DSS)
Understanding of cloud security and API integration principles
Experience with compliance frameworks (SOC 2, HIPAA, PCI) and audit support
Experience with version control systems (Git) and CI/CD pipelines for automation code
Proven troubleshooting and analytical skills, with a methodical approach to problem solving
Familiarity with APIs, REST/JSON, and automation frameworks
Ability to communicate complex technical issues clearly to both technical and non-technical audiences
Preferred
Technical Certifications a plus
Benefits
Healthcare
401K savings plan
Company holidays
Paid time off
Parental leave
Employee assistance program