Pronto Insurance ยท 1 day ago
Underwriting Risk Manager
Brownsville, TX
Full-time
Onsite
Senior Level
7+ years expPronto Insurance is a fast-growing general agency focused on making insurance accessible and affordable. The Underwriting Risk Manager is responsible for balancing company risk through accurate premium collection, adherence to underwriting guidelines, and driving strategic improvements in underwriting practices and technology integration.
Auto InsuranceFinancial ServicesInsurance
Responsibilities
Develop, enhance, and measure underwriting practices based on company objectives and market conditions
Lead updates to underwriting guidelines in response to audits, compliance/legal input, claims data, sales feedback, and industry trends
Submit filings to the Texas Department of Insurance (TDI) and manage timely responses to objections
Ensure consistent execution of underwriting rules for risk exposure, application, renewal, acceptance, modification, and denial of coverage
Oversee underwriting audits and serve as the primary contact for internal/external audits and system implementations
Review and implement technology solutions to automate and improve underwriting processes
Collaborate with vendors to integrate third-party data while controlling costs
Open and manage IT tickets for system inaccuracies; conduct cost-benefit analysis for system changes
Drive continuous improvement initiatives to enhance efficiency and customer satisfaction
Coordinate data analytics projects, including queries, analysis, and actionable recommendations
Monitor KPIs and report on underwriting performance, risk indicators, and compliance metrics
Provide risk-related insights to other departments and support carrier/reinsurer relationships for Texas programs
Lead, train, and mentor the underwriting team to ensure integrity and quality in all processes
Maintain departmental focus on achieving underwriting objectives and meeting company goals
Foster a culture of accountability, innovation, and continuous improvement
Coordinate responses to underwriting complaints (insureds, TDI, BBB) and implement corrective actions
Communicate underwriting bulletins and system updates to ensure proper agent training and compliance
Ensure adherence to corporate guidelines and regulatory requirements
Qualification
Required
Bachelor's degree required
7 years related experience required
Proven management experience in underwriting with a focus on leadership, goal setting, and process improvement
Proficiency in Excel
Working knowledge of Tableau, Power BI and SQL (beginner to intermediate)
Ability to lead change, build commitment, and drive results in a high-pressure environment
Strong written and verbal communication skills for internal and external stakeholders
Demonstrated sound judgment, problem-solving ability, and organizational skills
Computer experience with a variety of applications including Excel, Word, and PowerPoint
Sufficient technological knowledge to facilitate decision-making regarding the direction of the automation systems
Able to drive and travel as needed
In-depth knowledge of the insurance brokerage business
Preferred
Excellent organizational skills; ability to manage and prioritize multiple tasks
Strong analytical skills
Able to effectively lead and direct staff
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Pronto Insurance
Pronto Insurance is an insurance and financial service provider based out of South Texas.
1001-5000 employees
H1B Sponsorship
Pronto Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Palladium Equity Partners
2018-05-10Acquired
2014-10-01Private Equity
Leadership Team
John Patton
VP/General Counsel/CCO
Recent News
Company data provided by crunchbase