Director of Technology Operations jobs in United States
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Medallion Bank · 3 days ago

Director of Technology Operations

Medallion Bank is an industrial loan bank specializing in consumer loans for recreational vehicles and home improvement. The Director of Technology Operations will design, implement, and manage a scalable technology environment while leading the Technology Operations team to ensure optimal performance and security of the Azure-based infrastructure.

BankingFinancial ServicesInsuranceSolar
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Work & Life Balance
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Hiring Manager
Michelle Hollaway, MBA, SHRM-SCP
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Responsibilities

Set the IT operations strategy, ensuring close alignment between technology operations and the business
Effectively supervise a team of technical professionals, including desktop support techs, systems analysts, devops engineers, and others
Adept at working with various stakeholders, from call center employees to power users like Data and Credit teams
Oversee the design, deployment, maintenance and performance of Azure cloud and on-premises servers and networks, including virtual networks, virtual machines, storage accounts, and resource groups
Develop and maintain Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates, or Bicep
Implement and enforce general and Azure security best practices, including identity management (Azure AD), role-based access control (RBAC), and network security
Set up and manage monitoring solutions using tools that include Azure Monitor, Log Analytics, and Application Insights
Optimize cloud costs and performance
Design and maintain backup and disaster recovery solutions to ensure business continuity
Ensure technology operations services are provided reliably and at the speed of the business, collaborating across the bank as changes are made in an Agile manner
Create and maintain detailed documentation for our technology architecture, processes, and configurations
Demonstrate a strong willingness to take on any assignment that furthers the success of the bank, whether directly related to role or not

Qualification

Microsoft AzureInfrastructure-as-CodeIT operations leadershipPowerShellAzure DevOpsCloud architectureAgile methodologiesCommunication skillsProblem-solving skillsTeam collaboration

Required

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent education and experience) required
10+ years in IT, with 5+ years in IT operations leadership that includes personnel supervision
Proven experience with Microsoft Azure services and tools, hybrid cloud environments, and IaC tools (Terraform, ARM templates, Bicep, etc.)
Proficiency in scripting and automation using PowerShell, Python, or similar languages
Experience with Azure DevOps, CI/CD pipelines, and containerization technologies like Docker and Kubernetes

Preferred

Azure certifications (e.g. Azure Solutions Architect, Azure DevOps Engineer, Azure Administration) highly preferred
Strong understanding of cloud architecture and best practices
Strong communication, interpersonal and leadership skills
Knowledge of other cloud platforms (e.g., AWS, GCP) is a plus
Close familiarity with Agile project methodologies, including the use of such methodologies outside of software engineering
Excellent problem-solving skills and attention to detail
Familiarity with networking concepts (VNETs, NSGs, VPSs, etc.)
Ability to work both independently and collaboratively in a fast-paced environment
Commitment to continuous learning and staying updated with emerging cloud technologies

Benefits

Comprehensive benefits including medical, dental, vision, disability, and life insurance
401K with a company match
PTO including 11 paid holidays, vacation time and sick time
Financial Wellness Program
Volunteer Opportunities
Professional Development opportunities
Awesome company culture and co-workers who love to work here!
Work Life Balance – We don’t use that term lightly!
Company Wide Open Door Policy

Company

Medallion Bank

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Medallion Bank is a financial institution primarily offering non-prime recreation loans, home improvement loans and solar loans.

Funding

Current Stage
Public Company
Total Funding
$77M
2025-05-16Post Ipo Equity· $77M
2019-12-20IPO

Leadership Team

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Justin Haley
Executive Vice President, Chief Financial Officer
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John Taylor
Sr. Vice President- Strategic Partnerships/Business Development
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Company data provided by crunchbase