Ticket Office Representative jobs in United States
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Philadelphia Phillies · 1 month ago

Ticket Office Representative

positionClearwater, FL
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level

The Philadelphia Phillies are seeking a Ticket Office Representative to assist in the daily operations of the BayCare Box Office at BayCare Ballpark. The role involves processing ticket requests, resolving customer issues, and performing various administrative tasks related to ticket sales for events.

Sports
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Growth Opportunities

Responsibilities

Perform as a ticket sales representative for ticketed events at BayCare Ballpark for current and upcoming events using a computer-based sales system (ProVenue)
Assist in the daily operations of the Ticket Office; including mailings, answering phones, filing orders and other duties as assigned
Help in resolving customer ticketing issues
Communicate effectively with fellow co-workers and guests
Performs associated administrative or clerical tasks, which may include special projects, correspondence, and/or program related activities
Performs miscellaneous job-related duties as assigned

Qualification

ProVenueCash managementCustomer serviceTicket office workflowAdministrative decision makingPlanningSchedulingComputerized ticketing systemAutomated seating chartsAnalytical skillsInterpersonal skillsEffective communicationFlexibility

Required

Knowledge of cash management principles and/or procedures
Knowledge of planning and scheduling techniques
Skill in the use of personal computers and related software applications
Ability to communicate effectively, both orally and in writing
Strong interpersonal skills, flexibility, and customer service orientation
Knowledge of ticket office workflow patterns and associated staffing requirements
Ability to handle a flexible work schedule, to include some evenings and weekends
Ability to operate a computerized ticketing system
Knowledge of automated events seating charts
Ability to make administrative/procedural decisions and judgments
Ability to investigate and analyze information and draw conclusions

Company

Philadelphia Phillies

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The Phillies are the oldest continuous, one-name, one-city franchise in all of professional American sports
dateFounded in 1883
location
New York, New York, USA
people-size201-500 employees
web-link
http://phillies.mlb.com

Funding

Current Stage
Growth Stage
Total Funding
$600M
2024-11-01Secondary Market· $600M

Leadership Team

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Zo Obradovic
Principal Engineer, Baseball Research & Development
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Company data provided by crunchbase