The John Stewart Company · 1 month ago
Regional Director - South Bay Corporate Office
Scotts Valley, CA
Full-time
Onsite
Director/Executive
10+ years expThe John Stewart Company is a full-service housing management, development and consulting organization that focuses on providing high-quality service in the affordable housing sector. The Regional Director is responsible for supervising property management operations, ensuring compliance with regulations, and leading the development of operational procedures to meet property goals.
Real Estate
Responsibilities
Demonstrates a comprehensive knowledge of Affordable Housing regulations and acts as a resource to the owner, Senior Regional Manager and Regional Manager
Stays abreast of legislation, regulations and issues that may impact property management operations; interfaces with government regulatory agencies as management agent and ensures regulatory compliance; maintains effective working relationships with representatives of city, state and federal agencies, industry peers and others involved with government. Disseminates relevant information, as appropriate, to supervisor and property management staff
Assists in developing and maintaining compliance and systems standards document management system and any future system identified to assist with company performance
Assists in monitoring compliance with JSCo reporting, owner requirements and regulatory compliance
Assists in the update, revision and/or development of forms, reports and manuals relating to property management issues and operations. Ensures implementation and monitors progress as appropriate
Oversees and/or collaborates in the completion of regular file audit inspections of selected portfolio properties to ensure they are maintained to JSCo standards
Attends industry meetings and other regulatory agency meetings as required and appropriate
Works with their direct report and appropriate departments to assure effective operations planning for new developments/ lease ups, including budgets, marketing documents and online systems for managing the transition from development to property management and oversight and documentation of ongoing compliance requirements
Works with other operating departments to develop effective and efficient policies and in collaboration with their direct report, works on team building related activities across the property management team to Help promote collaboration between JSCo property staff with an emphasis on team management relations between site staff and resident services staff
Works in conjunction with their direct report and Regional Manager to improve operating efficiency and to ensure properties meet budget targets
Represents JSCo with its critical partners - lenders, investors, cities and other jurisdictions and facilitates communication and problem solving with the highest professional standard
Consults with the Owner and Senior Regional Manager on issues related to acquisition, project design and property- management related issues that can be identified in pre-development and construction, as needed
In conjunction with their direct report takes a leadership role in the resolution of communication issues with staff and residents
Oversees the preparation of annual operating and capital budgets for the assigned portfolio and assists new staff in their preparation; monitors budget performance
Conducts semi-annual physical site inspections of entire assigned portfolio to ensure properties are maintained to JSCo standards
In collaboration with their direct report, and Regional Managers, reviews/audits property administrative, accounting, and maintenance activities to ensure compliance with established policies and procedures; approves all exceptions. Takes leadership role in the resolution of resident relation issues
Assists their direct report to ensure timely, accurate and complete reporting to all agencies, lenders, partners and investors. Assists in the development of monitoring, reporting and record-keeping systems to ensure compliance
Assists their direct report in a leadership role with different individuals and departments that include, Resident Services, Accounting Compliance, CMS and Human Resources
Works with other operating departments to develop effective and efficient policies and procedures to ensure the overall effectiveness of the property management operation
In collaboration with their direct report, works on team-building related activities across the property management and resident services department to assist in the review of NOI on all properties to assure effective expense control and operating costs
Directly supervises Property Managers, Senior Regional Manager and Regional Manager as assigned by their direct report or Vice President. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Assist in development, implementation and maintenance of internal controls and procedures that provide operation and fiscal control, cost savings, projections, planning, forecasting and effective utilization of assets and properties
Makes recommendations to improve marketing and leasing programs
Reviews and improves marketing and public relations programs on a regular basis to ensure their compliance with federal, state, local and regulatory requirements
Attends meeting requested by regulatory agencies
Promotes harmonious relations among residents, staff, vendors, and the community at-large
Responsible for placing appropriate property insurance
Qualification
Required
Demonstrated experience/training/certification that provides the necessary skills to complete all tasks described in the job description, with or without a reasonable accommodation
Knowledge of diverse housing policies and programs, federal, state and local laws, government regulations and agency rules that pertain to properties managed
Knowledge of principles and procedures for legally identifying the best people for the job, hiring, motivating, developing and directing people as they work
Knowledge of economic and accounting principles and practices for creating a realistic budget, banking, understanding financial reports and the ability to use mathematics to solve problems
Knowledge of principles and methods for showing, promoting, and selling services. This includes marketing strategy and tactics, and sales techniques
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Ability to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense
Ability to read, understand and communicate information and ideas in writing so others will understand
Ability to listen to, understand and speak so others can understand ideas and information presented verbally
A minimum of ten years of Property Management is needed
Previous experience in managing affordable housing is desired
Previous experience planning, scheduling, and completing major projects with minimum guidance with demonstrated experience in problem identification, analysis, recommendation of options and development of logical and workable solutions is critical
Demonstrated experience in preparing and completing budgets for property management and financial analysis with sound recommendations
Proven record of providing excellent internal and external customer service and diplomacy
At least ten years' experience in personnel supervision, training, and evaluation
Demonstrated ability to support and develop diverse staff and resident environments
Demonstrated knowledge of Microsoft Office programs such as WORD, EXCEL, and OUTLOOK
Benefits
Medical, dental and vision care; preventative medical care paid at 100%.
Vacation leave of up to ten days per year in the first year.
Up to 80 hours of sick time per year.
Flexible Spending Accounts for Health Care and Dependent Care.
Company paid Life AD&D Long Term Disability.
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).
Company
The John Stewart Company
The John Stewart Company is a real estate firm providing finance, management, and construction services.
1001-5000 employees
H1B Sponsorship
The John Stewart Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageLeadership Team
J
Jack Gardner
Chairman of the Board
Recent News
Seattle TechFlash
2025-04-28
Company data provided by crunchbase