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University of Michigan-Flint School of Management · 3 weeks ago

Director, Web & Application Development Services

Ann Arbor, MI

Full-time

Onsite

Director/Executive

$160K/yr - $180K/yr

10+ years exp

The University of Michigan-Flint School of Management is seeking a Director of Web & Application Development Services. This strategic technology leader is responsible for translating institutional needs into digital solutions and leading a diverse team to deliver modern web and application services that support the college's goals.

Higher Education

No H1B

Responsibilities

Strategic Leadership & People Development

Team Leadership: Provide hands-on, people-focused leadership for cross-functional teams (Dev, QA, UX, BSA). Drive professional growth through targeted mentorship, training, and succession planning

Culture & Value: Model and foster a staff culture aligned with LSA Technology Services Values, promoting equity, transparency, and service excellence

Organizational Documentation: Lead the formalization of organizational structures, including job descriptions, committee charges, and transition plans; manage complex staff transitions and reclassifications

Technology Roadmap & Modernization

Strategic Architecture: Architect and execute multi-year roadmaps for technology modernization (e.g., Salesforce platforms, BI consolidation, cloud migrations, and web platforms) while balancing legacy support with future-facting transformation

Governance Framework: Design and lead governance structures for technology tools, establishing clear frameworks for prioritization, resource allocation, and stakeholder-driven change management

Standards & Compliance: Ensure all initiatives maintain strict compliance with university and external data protection, privacy, and accessibility (ADA/WCAG) requirements

Stakeholder Engagement & Partnership

Strategic Liaison: Serve as a critical bridge between academic (faculty/research) and administrative (HR/Advancement) leaders, providing technical expertise from needs assessment through to operational handoff

Campus Collaboration: Represent LSA interests in campus-wide initiatives (e.g., Student Success Platforms, Research systems); steward key Memorandums of Understanding (MOUs) and inter-departmental partnership agreements

Change Communication: Execute multi-level communication plans to ensure transparency during organizational shifts or major technology implementations

Operational Excellence & Financial Stewardship

Financial Oversight: Manage budget planning and procurement for major initiatives ($5M+ annual spend), including vendor negotiations, sole-source justifications, and contract renewals

Process Optimization: Lead continuous improvement projects focused on systems integration, workflow automation, data governance, and enhanced analytics infrastructure

Feedback & Quality: Champion a continuous feedback culture through stakeholder reviews and sprint retrospectives to drive technical and service excellence

Qualification

Application/Web DevelopmentAgile/Scrum ProficiencyBudget ManagementStrategic Project ManagementStakeholder EngagementChange ManagementCross-Disciplinary Team LeadershipConsulting SkillsVendor RelationsTeam DevelopmentCommunication Skills

Required

Bachelor's degree or higher in a relevant field, or equivalent combination of education, certifications, and deep, demonstrated experience

At least ten years of progressive leadership in application/web development, product management, and team supervision within a large, complex organization or comparable higher education setting

Extensive experience building and leading cross-disciplinary, matrixed teams, including onboarding, training, coaching, and succession planning

Proven track record in managing budgets (including multi-year, contingency planning), vendor relations, contract negotiations (including sole-source), and resource allocations for complex technical portfolios

Demonstrated proficiency in Agile/Scrum and iterative development for web and application projects, with a demonstrated ability to pivot teams and processes to support urgent needs and strategic priorities

Demonstrated mastery of strategic project management, change management, and performance metrics design, including implementation of feedback loops and continuous improvement cycles

Significant experience facilitating and aligning organizational, operational, and technological change through inclusive governance, transparent communications, and ongoing stakeholder engagement

Experience with enterprise-scale application transitions and integrations and compliance with evolving ADA/accessibility requirements

Strong consulting, partnership development, and stakeholder management skills adept at navigating complex organizational matrices and building trust across diverse technical, faculty, administrative, and leadership communities

Preferred

Direct leadership experience for technology teams delivering enterprise-wide public websites, intranets, and mobile applications using industry-standard platforms (CMS systems, Salesforce, .Net, Rails, WordPress)

Experience leading large-scale accessibility audits, redesigns, and digital transformation projects

History of stewardship over sensitive institutional data, a deep commitment to privacy/security standards, and fluency with related compliance frameworks

Experience supporting or leading technology initiatives for advancement, recruiting, undergrad education, graduate student lifecycle, museums/digital collections, and academic innovation across the higher education landscape

Familiarity with University of Michigan systems and governance processes