Education Service Center, Region 2 · 3 weeks ago
Associate Director for Information Technology
Corpus Christi, TX
Full-time
Hybrid
Lead/Staff, Director/Executive
$96K/yr - $139K/yr
5+ years expEducation Service Center, Region 2 is seeking an Associate Director for Information Technology to provide executive-level leadership and strategic direction for various technology services. The role involves overseeing IT operations, cybersecurity, and ensuring high-quality technical services in alignment with the Center's mission and objectives.
ConsultingNon ProfitTraining
Responsibilities
Provide leadership, strategic direction, and a continuous improvement focus across all assigned areas of responsibility
Advise executive leadership on long-term technology planning, investment decisions, and effective allocation of resources
Develop, implement, and update administrative procedures governing all assigned functional areas
Oversee the daily operations of Technology Services, including systems operations, LAN/WAN architecture, cloud-based environments, and hardware and software support functions
Ensure the planning, documentation, maintenance, and enhancement of all technology infrastructure to support reliable operations and maximize organizational productivity
Oversee the integration and deployment of enterprise technology systems in alignment with the Center's strategic plan and organizational priorities
Establish and maintain a strong cybersecurity posture through proactive threat identification, risk mitigation, and implementation of appropriate security controls
Ensure compliance with applicable federal, state, and industry security standards while driving continuous improvement to reduce the frequency and impact of security incidents
Serve as the primary technology liaison for local education agencies (LEAs), advisory committees, audits, and E-Rate-related activities
Lead client engagement efforts, including Technology Leadership meetings and participation in internal and external advisory groups
Identify, design, and develop technology products and services to meet the needs of internal and external clients
Encourage and support the adoption of new and emerging technologies based on client needs, operational value, and available funding
Identify strategic opportunities; perform cost-benefit analyses; develop business cases and proposals; and secure funding for mission-critical initiatives
Ensure the effective allocation, oversight, and management of resources, budgets, and major technology initiatives
Ensure high levels of productivity, quality assurance, and the maintenance of a cooperative, positive work environment
Promote a workplace culture grounded in teamwork, collaboration, and mutual support across all workgroups
Conduct comprehensive technical evaluations of existing and proposed systems and provide recommendations to enhance efficiency, effectiveness, and performance
Lead system-wide technology integration initiatives and ensure infrastructure solutions are strategically aligned, scalable, and cost-effective
Oversee the integrity, reliability, and performance of system and network architecture and design
Direct complex technology upgrades, installations, and ongoing maintenance activities
Ensure appropriate technology training is developed and delivered for all relevant systems, tools, and procedures
Support and advance technologies that enhance system integration, data access, and information availability
Oversee the timely identification and mitigation of cybersecurity threats and drive year-over-year reductions in security incidents
Ensure the effective implementation and ongoing management of cybersecurity controls and protective measures
Maintain a high level of compliance with applicable cybersecurity standards, regulations, and best practices
Lead and manage all FCC E-Rate application and compliance processes, including Forms 470, 471, and related requirements, ensuring full regulatory compliance
Establish and lead advisory group meetings and Technology Leadership sessions to support collaboration and strategic alignment
Consult with local education agencies (LEAs), vendors, and technology staff to assess both short- and long-term information and technology needs
Identify, evaluate, and manage regional technology needs and translate those needs into viable products and service offerings
Design, implement, and expand technology solutions to support educational communities and consortium members
Direct the assignment of tasks, resources, and priorities for complex projects and ongoing operational initiatives
Ensure annual infrastructure and network services goals are strategically planned, effectively implemented, and successfully achieved
Ensure a comprehensive system of staff supervision, including substantive performance evaluations, ongoing coaching, and staff development initiatives
Recommend and maintain an effective departmental staffing structure that supports operational efficiency and high-quality service delivery
Recruit and select personnel who align with job requirements and reflect the values and culture of the Center
Provide leadership, direction, and support to assigned staff to ensure timely achievement of departmental goals, outcomes, and service commitments
Ensure all recommendations and decisions regarding the use of public funds—including expenditures for supplies, equipment, and facilities—adhere to Center guidelines for allowable costs districts
Qualification
Required
At least five years of progressive, successful experience providing leadership across all information technology (IT) functions within an organization, including a strong understanding of the financial, operational, and technology-related interdependencies involved in managing complex systems, networks, and a diverse technology environment
Proven business acumen with the ability to align technology initiatives and decision-making with organizational goals, priorities, and strategic objectives
Demonstrated knowledge, expertise, and capacity to effectively lead and manage multiple programs, budgets, and personnel simultaneously
Strong negotiating skills related to establishing vendor contracts and partner agreements
Demonstrated competency in leadership and supervision
Demonstrated use of effective critical thinking skills and analysis
Demonstrated use of effective interpersonal skills, emotional intelligence, cultural awareness, and sound judgment in resolving challenges
Demonstrated ability to produce high quality, professional communications, documents, and programs through strong organizational skills, project management, attention to detail, ability to meet deadlines, and prioritize multiple projects in a fast-paced environment
Proficiency with standard functions within applications such as Microsoft 365/Google, (word processing, spreadsheets, presentation software), e-mail, web browsers, and databases
Proficiency with computers (PCs and/or MACs) to include file and desktop management and operations and working in a cloud-based and/or networked environment
Company
Education Service Center, Region 2
The Region 2 Education Service Center's mission is to be a catalyst for change resulting in student improvement, efficiency, and economy of operation.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase