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Southern California Edison (SCE) · 4 hours ago

Learning Operations Senior Specialist

Irwindale, CA

Full-time

Hybrid

Senior Level

5+ years exp

Southern California Edison (SCE) is committed to innovation in the clean energy sector. As a Learning Operations Senior Specialist, you will lead the design and optimization of learning solutions, manage training programs, and drive data-driven decisions to enhance leadership and compliance training across the organization.

Communications InfrastructureElectrical DistributionEnergySustainability

Comp. & Benefits

Responsibilities

Delivers technical trainings on a wide range of solutions areas/ technologies

Develops, designs, and ensures quality of training materials; performs in the capacity of Technical Instructional Design Lead

Utilizes knowledge of training methodologies to plan and facilitates development of training solutions that drive department or Operating Unit outcomes

Monitors and documents user outcomes, needs assessment and learning objectives

Supports the implementation of training programs, delivery plans and documentation of user outcomes

Collaborates with cross functional stakeholders to understand to examine existing software and system training materials, identify gaps and develop an organized approach to development of training resources

Contributes to the identification and design of the technical training curriculum, balancing the needs of different functions

Ensures feedback is incorporated into the design, development or facilitation of future technical training programs, and that training interventions align both learner experience and department/Operating Unit needs

Conducts analyses on program effectiveness, reporting to department or Operating Unit leaders on results

Provides input on documentation of programs, curriculum, and outcome objectives; provides oversight and guidance to less experienced team members

A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity

Qualification

SuccessFactors LearningData analysisVendor managementTechnical training experienceProject managementProblem-solvingOrganizational skillsCommunication skillsNegotiation skills

Required

Five or more years of experience supporting technical training learning initiatives

Preferred

Bachelor's degree in Data Science, Computer Science, Information Systems, Human Resources or other related discipline

Experience administering and optimizing SuccessFactors Learning or similar enterprise LMS platforms, including configuration, integrations, and troubleshooting

Experience analyzing training data and generate actionable insights through advanced reporting and compliance tracking

Experience designing and deploying learning programs, including leadership development, safety initiatives, and compliance training

Proficiency in procurement processes, including vendor coordination, purchase order management, and cost negotiation

Experience planning and executing large-scale corporate and recognition events, including vendor coordination, budgeting, logistics, and on-site support to deliver seamless experiences aligned with organizational culture and engagement goals

Excellent problem-solving skills to resolve complex LMS issues related to eLearning content, data integrity, and user experience

Strong organizational and documentation skills to maintain audit-ready records and ensure adherence to company policies

Exceptional organizational, project management, and time-management skills with the ability to adapt to changing priorities and deliver results under pressure

Strong communication and negotiation skills with proven ability to collaborate effectively with senior leadership, vendors, and cross-functional teams to drive solutions and achieve consensus