Axon · 1 day ago
Sr. Systems Integration Engineer
United States
Full-time
Remote
Mid, Senior Level
$112K/yr - $138K/yrAxon is on a mission to protect life through its innovative ecosystem of devices and cloud software. The Sr. Systems Integration Engineer will act as a key technical partner to public safety customers during onboarding, ensuring a seamless implementation experience and supporting the successful adoption of Prepared’s technology.
ElectronicsGovTechHardwareSoftware
Responsibilities
Lead on-site and remote implementation of Prepared’s solutions for public safety agencies, including hardware setup and system integrations
Serve as the primary technical point of contact during customer onboarding and early adoption, working closely with project managers and client stakeholders
Configure, ship, and support Prepared’s proprietary hardware and assist customers in integrating with their existing systems
Provide Tier 2 technical support and troubleshoot escalated issues from the customer support team
Collaborate cross-functionally with Engineering, Product, Support, and Customer Success teams to provide real-time feedback and improve implementation processes
Contribute to process and documentation improvements that enable future team scaling and first-call resolution by Support
Qualification
Required
You have direct experience working with public safety systems (e.g., 911 call handling, CAD, radio consoles, logging recorders)
You've previously worked in technical field services, implementation, or installation roles with a strong customer-facing component
You're comfortable traveling up to 50% of the time for on-site deployments
You work autonomously and own projects end-to-end, proactively identifying and resolving issues
You thrive in cross-functional environments and enjoy partnering with Engineering and Product to refine new workflows
You take initiative, communicate clearly, and leave things better than you found them
Benefits
Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices
Company
Axon
Axon provides electronic control devices to law enforcement and corrections agencies.
Founded in 1993
1001-5000 employees
H1B Sponsorship
Axon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (7)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2B2025-03-05Post Ipo Debt· $1.75B
2018-08-07Post Ipo Equity· $246M
2001-06-07IPO
Leadership Team
Jay Reitz
SVP Software Engineering
Anthony Baldoni
VP Strategic Initiatives
Recent News
2026-01-09
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