Toast · 9 hours ago
Senior Product Manager, Core Payments
United States
Full-time
Remote
Senior Level
$138K/yr - $221K/yr
5+ years expToast creates technology to help restaurants and local businesses succeed in a digital world. As a Senior Product Manager on Toast’s Payments team, you will help shape the systems and infrastructure that power how money moves across the Toast platform, working closely with various teams to deliver reliable and scalable payment capabilities.
DeliveryPoint of SaleSaaS
Responsibilities
Design and deliver new payment capabilities such as new authorization types, ML-powered retry logic, intelligent dynamic routing strategies, etc
Define, prioritize, and deliver roadmap initiatives that improve the reliability, accuracy, and efficiency of Toast’s payment processing systems
Lead execution for infrastructure-focused programs such as, resiliency, system migrations, and failover capabilities
Interpret and apply card scheme rules and processor specifications (e.g., Visa, Mastercard, Amex) to ensure scalable and compliant implementation across the platform
Partner closely with engineering to modernize Toast’s transaction layer — including state management, asynchronous workflows, API contracts, and observability tooling
Collaborate closely with finance and operations teams on settlement accuracy, reconciliation, cost modeling, and risk mitigation
Manage multi-team dependencies with Engineering, Processor Partners, Customer Support, FinOps, and Product Marketing
Collaborate with processors and partners to scope new integrations, manage certifications, and expand Toast’s global payment capabilities
Drive execution discipline through clear requirements, acceptance criteria, documentation, and cross-functional communication
Monitor key performance metrics and partner with engineering to improve system reliability and operational health
Communicate roadmap updates, project status, and risks to stakeholders with clarity and transparency
Qualification
Required
5+ years of product management experience, focusing on payments, fintech infrastructure, or transaction orchestration
Proven track record shipping complex capabilities in core payment flows — such as incremental auth, refund architecture, fallback handling, and multi-gateway orchestration
Strong technical fluency — you understand and can work from payment specifications, network mandates, and API definitions, and collaborate deeply with engineering on architecture and design
Deep familiarity with card networks, processors, and the end-to-end lifecycle of a transaction, from initiation to final settlement
Experience navigating regional payment differences, acquiring relationships, and compliance requirements across geographies
Skilled at leading platform-level initiatives involving distributed systems, asynchronous workflows, and system resilience
A natural influencer who can align senior engineers, operations leaders, and external partners around a compelling vision and roadmap
Clear and compelling communicator, both written and verbal — able to translate complex systems into crisp narratives for execs, peers, and partners
Data- and outcome-driven, relentlessly focused on real-world impact, system metrics, and customer success
Excited about building globally scalable payment systems and exploring intelligent optimization techniques (ML-based retry, dynamic routing, etc.)
A strategic, systems-level thinker who thrives in ambiguity, takes ownership, and drives clarity in complex environments
Benefits
Cash compensation (overtime, bonus/commissions, if eligible)
Benefits
Equity (if eligible)
Company
Toast
Toast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry.
1001-5000 employees
H1B Sponsorship
Toast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (32)
2023 (39)
2022 (66)
2021 (29)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$961.95MKey Investors
12 West CapitalT. Rowe PriceBessemer Venture Partners
2021-09-22IPO
2020-11-23Secondary Market· $60M
2020-02-14Series F· $400M
Leadership Team
Aman Narang
CEO and Co-Founder
Steve Fredette
Co-founder and President
Recent News
Crunchbase News
2026-01-23
2026-01-22
Company data provided by crunchbase