Hornet Staffing, Inc, a GEE Group company · 3 weeks ago
Electronic Data Interchange Coordinator
Hornet Staffing, Inc, a GEE Group company, is seeking an Electronic Data Interchange Coordinator to provide technical support to customers and manage electronic transaction submissions. The role involves ensuring quality support for insurance contracts and handling EDI-related issues as required by business contracts.
Responsibilities
Provides first and second level technical support to a variety of customers comprising the submitter community, as well as basic internal support via analysis and research into EDI-related issues as required by business contracts
Provides quality/timely internal/external customer technical support/service for variety of insurance contracts as assigned
This encompasses, but is not limited to, support of communication interfaces/transactions/functions as required by insurance laws (such as support of claims, remit advices, inquiry/response for claims status/eligibility, enrollment, premium payment etc.), support of all current formats/transactions required by law/Client lines of business
Responsible for the setup of all electronic transactions submission by processing enrollment applications, updating associated system files, and managing customer notification
Qualification
Required
Good system research and analysis skills
Working knowledge of relevant EDI software and tools used by the company/contract
Good organizational, judgment, customer service, and both verbal and written communication skills
Good spelling, punctuation, and grammar skills
Basic math and computer skills
Ability to handle confidential or sensitive information with discretion
Microsoft Office