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E80 Group · 2 days ago

Logistics Supervisor

Houston, TX

Full-time

Onsite

Mid Level

$70K/yr - $80K/yr

E80 Group is a multinational company specializing in automated and integrated intralogistics solutions for manufacturers of consumer goods. The Logistics Supervisor will ensure customer satisfaction by managing the flow of orders and acting as a liaison between customer service and the 3PL fulfillment provider, while also overseeing inventory practices and handling spare parts returns.

Industrial AutomationLogisticsManufacturingWarehousing

Comp. & Benefits

Responsibilities

Manage the flow of orders from E80 SAP to the 3rd Party Logistics (3PL) provider’s WMS – Extensiv

Create daily, Delivery Notes in SAP for spare parts and RSPL for both sales and warranty orders

Prioritize customer orders based on urgency identified by the Spare Parts’s team or as communicated by the Spare Parts Manager

Plan the shipment of parts or consumables required for Maintenance, Service or Retrofit orders, according to the interventions’ schedule provided by Customer Service Coordinators and Project Managers

Monitor the day to day workflows at the warehouse, helping 3PL staff understand priorities and workload

Close daily monitoring of urgent customer orders is necessary

Hold 3PL accountable for following inventory best practices, ensuring that E80 inventory assets are secured, protected from damage, and properly accounted for

Oversee the handling of spare parts returns from customers, assess the condition of returned components, and post the necessary transactions in the system. Is the local point of contact and escalation source when a return does not meet restocking requirements

Assists the 3PL to investigate stock variances using information from both E80 SAP and the 3PL WMS

Act as primary point of contact for the SP team for:

Authorization of credits and parts returns

Triggering drop-shipments procedures for urgent deliveries from Italy

Supporting inventory analysis

Programming components ordered by customers using equipment and instructions provided by E80

Qualification

E80 SAP (S4 & ECC)3PL’s WMS – ExtensivCustomer serviceAnalytical skillsMicrosoft OfficeE80 processes knowledgeRelationship building

Required

Onsite expert of E80 spare parts components, able to identify, and assist spare parts representatives with marginally technical questions

Providing excellent customer service is crucial

Building and maintaining positive relationships with customers, suppliers, internal E80 teams

Proficient in the use of E80 SAP (S4 & ECC)

Skilled in the use of 3PL's WMS – Extensiv

Knowledgeable in E80 processes and procedures

Must be analytical and detail oriented

Knowledge of Microsoft Office tools is required

Must be analytically natured and detail oriented

Preferred

SAP working knowledge is preferred

Benefits

Health

Dental

Vision Insurance

Life

STD

LTD

PTO

401K match

Company

E80 Group

Our Group was created with the aim of strengthening its presence on the international market and promoting innovation for an increasingly sustainable growth.

Founded in 1980