TK Elevator · 3 weeks ago
Manager- Technical Sales
Atlanta, GA
Full-time
Onsite
Mid, Senior Level
5+ years expTK Elevator is a leading company in the elevator industry, currently seeking a Manager- Technical Sales in Atlanta, GA. The role involves leading the technical sales and customer success team for software-based solutions, driving growth and ensuring customer satisfaction through effective management and technical support.
B2BCommercialIndustrialIndustrial EngineeringIndustrial ManufacturingMachinery ManufacturingMechanical Engineering
Responsibilities
Achieve the overall multi-million-dollar annual sales budget to drive growth of new digital products and services based on the latest data analytics, AI and related software solutions
Understand customers’ diverse, specific business needs and apply product knowledge to meet those needs
Lead technical discussions in client meetings across multiple levels and disciplines to identify business and technical needs, issues and priorities
Lead technical support for large or complex negotiations for connected services
Ability to drive discussions with multiple functions from developers and analysts to management and senior leadership regarding tasks, projects, cases, and prioritization
Serve as a primary, technical go-to person for multiple customers, establishing a deep business and operational understanding of their environment
Field technical inquiries, handle customer issues, and influence partners to improve customers’ health
Strategically think about people, process, and technology challenges, helping customers realize the efficiencies and advantages of our Digital platform
Ability to successfully execute solutions and functionality to optimize customer investment
Manage customer success team to meet sales enablement metrics that focus on growth and retention and managing the customer life-cycle
Monitoring common technical support questions and creating scripts for handling those support requests at scale
Ensure digital customer facing projects are successfully implemented
Providing after-sales support services and solving client problems
Confer with customers and engineers to assess equipment needs, specifications and determine system requirements
Create and provide sales data to the management team to demonstrate performance, analyze trends, identify areas of opportunity and influence decisions
Review ordering and booking performance, monitor and manage pipeline and channels to market with focus on branch enablement (including automation whenever possible)
Provide product education and advice to local North American branches and direct to customers
Develop and deliver technical presentations and demonstrations of how a product meets a client’s needs
Understand E2E commercial processes from order to remittance of Digital Services for both direct sales/ecommerce, inside sales or through traditional branch sales channels
Provide local product knowledge to global development teams by documenting and prioritizing product or feature requirements to best position TKE North America for revenue growth of connected equipment
Stay abreast of the latest industry developments in the market and technology
Provide VOC feedback based on sales & market interactions
Seek opportunities to adapt product & business models quickly to meet customer and market trends in the property management & building technology spaces
Qualification
Required
4 year degree in computer science
5-7 years Elevator industry experience (preferably commercial experience)
At least 5 years' experience delivering a sales budget
5-7 years proven work experience as technical sales or similar role
Ability to articulate complex technical information effectively & concisely
Advanced presentation and negotiation skills
Ability to lead a team to drive metrics and customer satisfaction
Excellent verbal and written communication skills
Process and results oriented
Problem solver with critical thinking and collaboration skills
Strong organizational and time-management skills
Preferred
Software sales experience, especially SaaS
Property manager and/or property development experience
Familiarity with Microsoft Azure and related service
Understanding or experience in cyber security
Knowledge of IoT (internet of Things), VOIP (Voice over Internet Protocol), Connected device management, Application Programming Interfaces, Predictive Analytics
Benefits
Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company-paid short- and long-term disability insurance
Company-paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company-paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Company
TK Elevator
TK Elevator manufactures technology-driven escalators, elevators, passenger boarding bridges, platform lifts, and automatic doors.
Founded in 1970Düsseldorf, Nordrhein-Westfalen, DEU
10001+ employees
H1B Sponsorship
TK Elevator has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (9)
2023 (6)
2022 (8)
2021 (6)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Alat
2025-02-24Secondary Market
2020-02-28Acquired
Leadership Team
Kevin Lavallee
President and CEO, North America and Australia
Jason Harrington
Director Advanced Manufacturing
Recent News
2025-12-11
Company data provided by crunchbase