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CDM Smith · 3 days ago

Client Service Leader - Water Services

Miami, FL

Full-time

Hybrid

Senior Level, Lead/Staff

12+ years exp

CDM Smith is a company dedicated to providing an unmatched employee experience and meaningful projects. They are seeking an experienced Sr. Client Service Leader to lead client engagement and business development for water infrastructure and resource services in the South Florida market.

Civil EngineeringConstructionEnergyTransportationWater

Growth Opportunities

No H1B

Responsibilities

Developing new business and maintaining high-value relationships with water and environmental infrastructure clients in the South Florida market

Creating client engagement strategies and pursuit plans for multiple water and environmental clients

Coordinating with Sr. Regional and Corporate leadership to grow market share across targeted clients

Identifying opportunities to expand CDM Smith involvement in strategic service offerings, including planning, design, permitting, construction administration, implementation, and alternative delivery

Developing and managing proposal efforts, business strategies, presentations, and taking the lead in contract negotiations including but not limited to terms & conditions, scope, and budget

Working effectively with project managers, key technical specialists, and the marketing team as a key leader to deliver quality projects to our clients

Leading select projects within his/her technical area of expertise

Being active in professional societies

Qualification

Client engagement strategiesBusiness developmentWater infrastructure experienceProposal managementContract negotiationsClient relationshipsLeadership skillsTeam collaboration

Required

Bachelor's degree

12 years of related experience

Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands

Equivalent additional directly related experience will be considered in lieu of a degree

Preferred

Alternative delivery experience

Proven experience in winning and managing large scale municipal water, wastewater, solid waste, and drainage projects in the South Florida market in an Engineering/Consulting firm

Strong client relationships in the municipal water market and environmental market