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Farmers Insurance DDHQ · 1 month ago

Bilingual Inbound Sales Consultant - Base Pay + Uncapped Incentive (Hybrid - Phoenix)

Phoenix, AZ

Full-time

Hybrid

Entry Level

$43K/yr - $68K/yr

1+ years exp

Farmers Insurance is seeking a Bilingual Inbound Sales Consultant to join their team. In this hybrid role, you will respond to inbound calls, promote insurance products, and provide exceptional customer service while building strong relationships with prospective customers.

Insurance

Responsibilities

Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls

Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option

Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities

Navigate multiple computer systems while seamlessly interacting with the customer

Qualification

Sales experienceDirect sales skillsBilingual communicationProperty & Casualty licenseCustomer serviceTech-savvyProblem-solvingGoal-oriented

Required

Minimum 1 year of experience in a sales environment

Proven ability to meet quotas, metrics and goals

A drive to work in a fast-paced, high energy environment

Desire for a long-term career within the insurance industry

Proven ability to take initiative, solve problems, and prioritize tasks

Direct sales skills, and the aptitude to influence customers and close the sale

Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms

Must be eligible to obtain resident/non-resident property and casualty license in all required states

High School Diploma or GED

The ability to obtain a Property & Casualty license