Sr. Manager, Digital Assets Operations jobs in United States
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Fidelity Investments · 5 hours ago

Sr. Manager, Digital Assets Operations

Fidelity Investments is seeking a Sr. Manager for Digital Assets Operations to assess and document requirements for their digital investment products operational ecosystem. The role involves providing expertise in digital assets, managing programs, and ensuring operational readiness for digital products.

Asset ManagementFinanceFinancial ServicesRetirementWealth Management
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Growth Opportunities
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Responsibilities

Own end-to-end program management for digital asset operations initiatives (RTB + CTB)
Build and maintain integrated project plans, deliverables calendars, and critical path timelines
Establish and run cadence with business partners across FFIO, GPS, AM, Compliance, Legal, Risk, Technology, TO, and external providers
Create executive-ready materials for stakeholders and governance forums
Stand up and run program PMO mechanisms: RAID, decision logs, change control, intake triage, and KPI tracking
Prepare concise, decision-oriented communications for leadership
Maintain documentation of operating models, process maps, RACI, controls, and playbooks
Leverage Fidelity’s Digital Drivers curriculum to cascade digital asset awareness across FFIO and partner teams
Coordinate daily operational readiness for digital products—process stability, controls, SLAs, and incident response
Track and resolve operational issues, drive root cause analysis and durable fixes
Align and document procedures across administration, custody, valuation, trading ops, performance, compliance monitoring, and data flows
Lead cross-functional execution for new capabilities, product launches, regulatory change, and platform migrations
Manage dependencies across teams and vendors; ensure testing, readiness, and controlled releases
Assist Technology on roadmap delivery for digital assets

Qualification

Investment OperationsDigital Asset KnowledgeProject ManagementStakeholder ManagementCAIACFAAnalytical Problem-SolvingCommunication Skills

Required

Bachelor's degree or equivalent
7+ years of experience preferred
CAIA and /or CFA is a plus
Experience in investment and fund operations, including key processes (administration, valuation, custody, trading ops, performance, compliance) and how operating models function across asset management
Experience in asset management operations, product/portfolio operations, or technology-enabled operating model change
Understanding of digital asset space and ability to ramp quickly in this sector
Detailed knowledge of digital investment products—cryptocurrencies, tokens, and blockchain-based transaction flows—preferred
Project/program management excellence, including proficiency with PM tools and PMO practices
Exceptional stakeholder management, communication, and analytical problem-solving skills—able to influence in a matrixed environment, synthesize complex issues, and deliver clear, actionable recommendation

Preferred

Detailed knowledge of digital investment products—cryptocurrencies, tokens, and blockchain-based transaction flows—preferred

Benefits

Comprehensive health care coverage and emotional well-being support
Market-leading retirement
Generous paid time off and parental leave
Charitable giving employee match program
Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

Company

Fidelity Investments

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Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve.

Funding

Current Stage
Late Stage
Total Funding
$152.82M
Key Investors
Apple
2020-12-28Secondary Market· $2.5M
2018-01-14Secondary Market· $1M
2017-05-03Secondary Market· $12.5M

Leadership Team

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Abigail Johnson
Chairman & CEO
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Jeanmarie Ward
Senior Vice President of Architecture
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Company data provided by crunchbase