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Whiteman Osterman & Hanna LLP · 3 weeks ago

Systems Administrator I

Albany, NY

Full-time

Hybrid

Entry Level

$55K/yr - $65K/yr

1+ years exp

Whiteman Osterman & Hanna LLP is seeking a Systems Administrator I to join their Information Systems department. The role involves providing front-line support to attorneys and staff, including troubleshooting hardware, software, and network issues.

ConsultingLegal

Responsibilities

Configuring, deploying, installing desktop computers, laptop computers, smartphone devices, printers, monitors, portable data storage devices, and other general peripherals

Assisting with administering and maintaining end user accounts, passwords, security groups, and access rights in Windows domain/Active Directory under supervision

Providing first- and second-level troubleshooting support, including handling end user issues related to hardware, Windows operating systems, Microsoft 365, network connectivity, remote access, and legal-specific software programs

Diagnosing routine hardware and software failures, communicate remediation plans to users, and provide timely status updates until resolution

Qualification

Microsoft Windows 11Microsoft 365PC hardware knowledgeTCP/IP networkingActive DirectoryWindows Server 2019CompTIA A+Network+Microsoft 365 FundamentalsAzure FundamentalsOrganizational skillsTime managementCommunication skills

Required

College degree in Information Technology, Computer Science, or related field and one to three years of industry experience, or an equivalent combination of education, certifications, and experience

Strong application support experience with Microsoft Windows 11 and Microsoft 365

Technical knowledge of PC hardware and operating systems and a working knowledge of TCP/IP networking, web/cloud applications, and Windows domain environments (including basic Active Directory tasks)

Physical requirements include the ability to: lift and transport up to 35 pounds, sitting for extended periods of time, inspecting and installing cables in floors and ceilings and the manual dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and other computer components