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Media Cause · 1 month ago

Account Director

United States

Contract

Remote

Director/Executive

7+ years exp

Media Cause is an award-winning, mission-driven marketing and fundraising agency that helps nonprofits grow and accelerate their impact. The Account Director will lead client relationships and digital strategies, working with large clients to enhance their growth and impact.

AdvertisingCause MarketingCharityNon ProfitSemantic SearchSEOSocial Media MarketingWeb DesignWeb Development

Growth Opportunities

Responsibilities

Leads the full client relationship, overarching and cross-channel digital strategy, tapping into our specialists across social, media, fundraising, advocacy, brand, creative, technology (and more) to provide our clients holistic marketing strategy and execution

Fully understands clients' business model and clients’ industry/issue area, striving to help solve clients’ business problems, identify new opportunities, and create more measurable impact

Experienced in leading on integrated strategy, and direction of work execution for client objectives including: brand definition, awareness, recruitment, advocacy, fundraising

Lead multi-platform paid and owned media strategies for large, complex client accounts, establishing appropriate QA protocols, and tight coordination across Media, Creative, Data and Marketing Technology teams

Advances a metrics-driven performance culture across campaigns, standardizing KPI frameworks and measurement plans per engagement and translating results into clear insights informed by a deep understanding of each client’s business model, audience, and issue area to support retention and account growth

Strong working knowledge of marketing platforms and tools including CRMs, analytics, fundraising platforms

Manages all client objectives, expectations and timelines and communicates changes and updates to internal team members quickly and efficiently

Knowledgeable in digital marketing industry benchmarks, platforms, trends, and innovations and proactively shares POV with clients and internally to challenge existing way of thinking and inspire new opportunities

Responsible for all client financials, including client billing structure (T&M vs. fixed), monthly/project estimates, contract status, and hours allocations, for all accounts and projects that they lead

Responsible for staffing and scoping needs for all accounts and projects that they lead

Proactive in identifying potential account and/or project risks/issues and develops contingency plans

Capable of effectively leading 8+ concurrent accounts and projects

Provide senior-level review of major deliverables for strategic alignment

Partners with project management and other agency teams / resources to manage the production and delivery of great work

Qualification

Client managementDigital marketing strategyNonprofit experienceIntegrated strategyMarketing platforms knowledgeMetrics-driven performanceProject managementProblem solvingTeam collaboration

Required

7-10+ years of client management and digital marketing strategy (preferably at an agency)

Experience in the nonprofit space (either direct involvement working at a nonprofit organization, or experience working with nonprofit clients)

Fully understands clients' business model and clients' industry/issue area, striving to help solve clients' business problems, identify new opportunities, and create more measurable impact

Experienced in leading on integrated strategy, and direction of work execution for client objectives including: brand definition, awareness, recruitment, advocacy, fundraising

Advances a metrics-driven performance culture across campaigns, standardizing KPI frameworks and measurement plans per engagement and translating results into clear insights informed by a deep understanding of each client's business model, audience, and issue area to support retention and account growth

Strong working knowledge of marketing platforms and tools including CRMs, analytics, fundraising platforms

Manages all client objectives, expectations and timelines and communicates changes and updates to internal team members quickly and efficiently

Responsible for staffing and scoping needs for all accounts and projects that they lead

Proactive in identifying potential account and/or project risks/issues and develops contingency plans

Capable of effectively leading 8+ concurrent accounts and projects

Provide senior-level review of major deliverables for strategic alignment

Partners with project management and other agency teams / resources to manage the production and delivery of great work

Benefits

Family first work environment with flexible work from home options to accommodate personal obligations

Robust health, dental, and vision benefit plans for you and yours

401k & retirement planning

Unlimited personal time off (with an enforced 3 week minimum every year)

2x/year mental health Fridays to reset and recharge

Flexible remote work: We’re open to candidates located anywhere in the US and support work getting done wherever it works best for the employee

$200/month health & wellness stipend to strengthen your body and/or mind

$1,000/year individual professional development stipend to cover any education/training that you want to pursue to grow in your role (or as a human!)

Agency commitment to building and supporting a diverse, equitable, and inclusive agency (and we hold ourselves accountable)

Transparent & equitable career growth opportunities: Clear path for advancement and opportunity for anyone to raise their hand for promotion every 6 months

The ability to work with genuinely fantastic humans who care deeply about the work we do and each other

Yearly donations made to employees nonprofit of choice to celebrate their Media Cause work anniversaries