Apply on Employer Site

iHerb · 4 weeks ago

Supervisor, Warehouse Operations 2B

United States of America - Elgin, Illinois

Full-time

Onsite

Mid Level

3+ years exp

iHerb is on a mission to make health and wellness accessible to all. The Warehouse Department Supervisor will provide leadership and direction in a high volume outbound environment, overseeing team activities related to picking, packing, and shipping while ensuring a safe and efficient work environment.

BeautyDelivery ServiceE-CommerceFood and BeverageHealth CareRetailSoftwareWellness

Comp. & Benefits

Responsibilities

Orders departmental supplies as needed

Plan, schedule, and coordinate departmental activities to fulfill sales orders, meet inventory requirements, and deliver manufactured products in a timely fashion

Issue written and oral instructions

Study and standardize procedures to improve efficiency of team members

Maintain harmony among team members and resolve grievances

Confer with other managers outside of the distribution center to ensure coordination of other functions such as inventory management and quality assurance

Maintain a safe and organized work environment

Responsible for working with other departments to assist in resolving issues related to products and order fulfillment

Responsible for improving and maintaining inventory accuracy

Responsible for evaluating and planning labor for upcoming warehouse needs

Engages in the typical responsibilities of a supervisor requiring evaluating, organizing, integrating and delegating

Plans, directs and coordinates all day-to-day activities of the warehouse department in an organized, safe and sanitary work environment that is in compliance with the Company’s policies, OSHA and government regulations

Monitors and manages all aspects of team member performance to include administering write-ups/counseling

Contains and/or reduces cost and drives productivity within the department

Cooperates in a cross-functional manner as a change agent with all departments within the Company

Manages workflow to meet planned department productivity standards

Train new or newly assigned team members in the proper methods and standard operating procedures of a job function

Completes special projects as determined

Qualification

Managerial skillsOrganizational skillsCommunication skillsMicrosoft Office SuiteWarehouse experience

Required

Excellent organizational and managerial skills

Excellent communication skills – written, oral, reading and understanding

Ability to work extended hours and weekend

Experience with Microsoft Office Suite Programs (i.e.: Microsoft Word, Excel) and Google Office

Generally requires a minimum of three (3) to five (5) years of warehouse experience in an automated environment

Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy

Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job

While performing the duties of this job, the Team Member is regularly required to talk and hear

The Team Member is frequently required to stand, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms

Reaching above shoulder heights, below the waist or lifting as required to store materials throughout the work day

The Team Member may occasionally lift or move materials and products up to 60 pounds

Proper lifting techniques required

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Ability to work extended hours as required