The Samaritan Inn · 3 weeks ago
Chief Programs Officer
McKinney, TX
Full-time
Hybrid
Director/Executive
$115K/yr - $135K/yr
7+ years expThe Samaritan Inn is a comprehensive homelessness program committed to helping people regain stability, independence, and realize their inherent dignity. The Chief Programs Officer (CPO) provides visionary leadership for all shelter and housing programs, ensuring services are delivered with excellence and compassion while aligning operations with the organization’s mission and growth goals.
Non Profit
Responsibilities
Provide strategic oversight of daily shelter and program operations, ensuring services are person-centered, strengths-based, and dignity-affirming
Ensure consistent delivery of high-quality services in compliance with organizational policies, best practices, and applicable regulations
Lead program planning and implementation in alignment with organizational goals, community needs, and evolving best practices in homelessness response
Champion a culture that honors resident voice, choice, autonomy, and lived experience
Ensure policies, procedures, and practices reflect trauma-informed, culturally responsive, and equity-centered approaches
Support staff in balancing safety, accountability, and compassion while maintaining residents’ dignity in all interactions
Directly supervise program leadership staff, providing regular coaching, performance feedback, and professional development
Foster a supportive team culture that prioritizes reflective supervision, staff wellness, and continuous learning
Participate in recruitment, onboarding, evaluation, and growth planning for staff and interns
Provide leadership in crisis prevention and intervention, ensuring timely, and respectful responses to resident needs and emergencies
Serve as part of the on-call leadership team, responding to shelter emergencies within required timeframes when scheduled
Promote proactive strategies that reduce crises and support resident stability and well-being
Partner closely with kitchen, maintenance, volunteer engagement, resource development, and administrative teams to ensure a safe, welcoming campus and positive experiences for residents, volunteers, and donors
Coordinate care and communication across departments to support holistic, seamless service delivery
Oversee accurate documentation, data integrity, and reporting to support program quality, compliance, and impact measurement
Collaborate with the resource development team to ensure program outcomes align with funder expectations and organizational impact goals
Represent The Samaritan Inn with professionalism, empathy, and clarity in interactions with partners, service providers, and the broader community
Build and maintain strong relationships that support coordinated care and community-based solutions
Qualification
Required
Master's degree in Social Work, Counseling, Clinical Psychology, Human Services, or a related field
Minimum of 7+ years of progressive leadership experience in a nonprofit, residential, or human services environment
Eligibility for professional licensure in the State of Texas preferred
Deep commitment to dignity-centered, person-driven service delivery
Strong reflective listening, problem-solving, and decision-making skills
Understanding of homelessness, trauma, and systemic barriers
High level of empathy, integrity, and emotional intelligence
Ability to lead effectively in a fast-paced, evolving environment
Clear and effective written and verbal communication
Strong ethical standards and commitment to confidentiality
Basic computer proficiency (e.g., Microsoft Office, data and case management systems)
Dynamic residential shelter environment requiring regular movement across campus facilities
Ability to perform essential job functions with or without reasonable accommodation
Flexibility to work evenings, weekends, and holidays as operational needs require
Benefits
Health insurance
Retirement savings
Paid time off
Company
The Samaritan Inn
The Samaritan Inn is a comprehensive homeless program that helps willing people gain dignity and independence.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknownKey Investors
Blue Cross and Blue Shield of Texas
2025-06-18Grant
2024-07-25Grant
Leadership Team
Jill Johnson Scigliano
Chief Executive Officer
Heather Molsbee
VP of Strategic Partnerships
Recent News
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