Apply on Employer Site

Renasant Bank · 4 weeks ago

RFS Assistant

Daphne, AL

Full-time

Onsite

Entry Level

1+ years exp

Renasant Bank is seeking an RFS Assistant to support the activities of a Financial Consultant and assist customers in the Securities area. The role involves managing documentation, maintaining customer relations, and ensuring compliance with established policies and procedures.

BankingConsultingFinancial Services

Responsibilities

Help maintain good customer relations on a continuing basis

Assist sales effort of the Manager by serving as a resource person and answering questions concerning all aspects of security transaction including, but not limited to, questions concerning qualifications, paperwork, and any other issue that may inhibit the sale

Assist in organizing workflows and preparation of documents, memos, and various Financial Services correspondence. Read correspondence and memos directed to the manager, handle those of a routine nature either by writing, telephoning a response, or redirecting matters to proper parties to expedite handling

Handle problems and questions from Platform Securities Representatives, Dedicated Representatives, Platform Annuity Agents, and clients. Also, assist dedicated representative(s) with securities documents, maintaining the files and managing appointment schedules

Handle daily operational concerns and bring matters to a satisfactory conclusion

Assist dedicated Representative/Manager in screening appointments, answering customer calls, and contacting existing customers

Manage and coordinate the bank office function to ensure compliance with established policies and procedures

Assist agents when their existing customers have questions or problems

Order all supplies as requested by representative

Process all new account paperwork for securities sales

Responsible for sending funds to correct place

Make and maintain files on all security customers

Responsible for verifying that all new accounts receive a confirmation notice and that they are established correctly

Assist customers as needed, i.e. account balances, completing transactions, and any paperwork questions

Assist fund companies when additional information is needed regarding an account

File all new and quarterly statements on each security account

Maintain checks and securities log on all items sent out

Maintain all required compliance files and upload online as required

Responsible for sending securities paperwork to LPL Financial

Order all literature, forms, applications, and prospectus as needed

Assist branches as needed

Audit all reports that come from LPL Financial relating to Securities

Process all documentation from third-party firm relating to Securities and upload online as required

Address problems with third-party firm as related to booking business and reports; respond to and fix these problems relating to Securities

Process all incoming mail for department relating to Securities

Perform other related duties as assigned

Qualification

FINRA regulated experienceSecurities processing knowledgeActive Series 6Annuity Sales TrainingOrganizational skillsAnalytical skillsComputer skillsCommunication skillsProblem solving skills

Required

High school diploma or equivalent required

Minimum of 1 year of working in an FINRA regulated Environment experience

Minimum of 1 year of coordinating securities and Annuity Sales Training experience

Minimum of 1 year of coordinating annuity processing and paperwork experience

Active Series 6 or 7, Series 63, and State Life insurance or ability to obtain in 6 months

Good organizational skills and the ability to perform multiple tasks with limited supervision

Good analytical and problem solving skills

Good human relations and communications skills with aptitude for sales and marketing

Extensive knowledge of stock, mutual fund, annuity and other securities sales and processing procedures and knowledge of the delivery system for these products

Good computer and key board skills