SpaceX · 1 month ago
Supervisor, Hospitality
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. The Hospitality Supervisor supports the direction and management of the organization's food/beverage operations and is responsible for ensuring excellent customer service and overseeing day-to-day hospitality functions.
AerospaceManufacturingSpace Travel
Responsibilities
Set and enforce standards for hospitality operations and guest interactions
Support conceptualization and implementation of new services, offerings, and training programs
Oversee day-to-day operations through one or more food service outlets/catering locations
Manage direct reports, including hiring, performance evaluations, development opportunities, 1:1 meetings, responsibility assignment, communication facilitation, and feedback documentation
Assist with organizing and coordinating events, including large onsite/offsite gatherings and catering requests
Enforce food safety practices and maintain clean, safe workstations
Coordinate and enhance team time management
Train staff on customer service expectations, menu knowledge, allergen, and nutritional awareness; create and maintain in-person and online training materials
Manage and monitor product quality, consistency, service, menu accuracy, and inventory levels; address issues as needed
Monitor financial activities, support scheduling, sales data collection/reporting, and other administrative tasks
Qualification
Required
High school diploma or equivalency certificate
6+ years of food service industry experience
2+ years of leadership experience
Ability to carry large, heavy items unassisted (up to 25lbs)
Must have the ability to stand for long periods – up to 8-12 hours a day
Able to perform frequent bending, stooping, and lifting of objects through entire shift
Must be able to work all shifts and available for overtime, weekends and holiday(s) as needed
Must participate in internal leadership and development training
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State
Preferred
5+ years of leadership experience within the food service industry
Experience opening new operations and/or creating operations procedures from the ground up
Experience managing a team in fine dining, upscale, casual, and quick service restaurants
Excellent interpersonal, oral, and written communication skills
Excellent time management skills
Excellent understanding of food safety and sanitation practices
Excellent knowledge of food service systems, ordering, and inventory
Advanced computer skills, including Microsoft Office
Advanced expertise in allergen identification and dietary restrictions
Advanced understanding of beverage service, including beer, wine, and spirits
High level of professionalism
Experience in a corporate environment
Proficient knowledge of HR best practices
Experience leading groups in large team settings of 10 or more staff members
Adaptability, problem-solving skills, and extreme attention to detail
Team player with the ability to collaborate effectively, including but not limited to training of incoming team members
Ability to work gracefully under pressure
Company
SpaceX
SpaceX is an aviation and aerospace company that designs, manufactures, and launches rockets and spacecraft.
Funding
Current Stage
Late StageTotal Funding
$11.78BKey Investors
Korea Investment PartnersIntesa SanpaoloAndreessen Horowitz
2025-12-12Secondary Market
2025-09-10Secondary Market
2025-08-13Secondary Market· $10M
Recent News
Oman Observer
2026-01-25
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2026-01-23
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