PTR Global ยท 3 days ago
UX Content Writer
Irving, TX
Full-time
Onsite
Senior Level
5+ years expPTR Global is seeking a UX Content Writer to provide content strategy and ensure relevant content delivery. The role involves collaborating on a content roadmap, leading content governance, and mentoring others on content strategy best practices.
Information Technology & Services
Hiring Manager
Matt Gantt
Responsibilities
Provide content strategy to ensure relevant content is delivered contextually
Collaborate on a content roadmap and conduct content audits
Establish and maintain operational processes and procedures for managing content requests and delivery
Lead content governance and implementation of best practices at an enterprise level
Work with product stakeholders and bring them along as you provide content to ensure messaging is optimized and successful
Coach and mentor others on content strategy best practices
Create documentation based on user groups to understand the tone and voice
Artifacts you will deliver scripts content strategy knowledge base articles and content embedded within the product
Qualification
Required
Bachelors degree in English journalism technical writing or equivalent experience / training
5 years creating and executing digital content strategy across multiple channels
Extensive experience planning for and developing useful usable content including instructional text error and confirmation message taxonomy and SEO
Superior writing editing and proofreading skills
You understand the importance of clearly and concisely communicating for digital channels
A proven track record of collaboration across product and UX teams
You can translate complex concepts into easy-to-understand interactive experiences
A passion for creating great digital user experiences with actionable knowledge of the digital landscape
Keeping up with industry and user trends emerging technologies and best practices and trends is fun for you
You're able to influence decision makers
A passionate advocacy for effective user-friendly communication
You can talk about the importance of consistent messaging across multiple channels and make a case for a strategic approach to content delivery
Collaborate with multiple stake holder groups to gain alignment and input related to content needs
Preferred
Masters degree in English journalism or technical writing
Experience using a content management or knowledge management system and agent-facing applications
Experience with technical projects involving AI / machine learning
Travel industry experience
Company
PTR Global
Engage with the largest Latina-owned IT & Professional staffing provider in the U.S.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase