brightwheel · 1 month ago
Staff AI Product Builder
United States
Full-time
Remote
Senior Level, Lead/Staff
$154K/yr - $237K/yr
5+ years expBrightwheel is the largest platform in early education, trusted by millions of educators and families. The role involves owning AI-powered improvements in core workflows, designing and building cross-cutting AI services, and leading AI-augmented engineering efforts.
EducationPrimary EducationSaaSSoftware
Responsibilities
Design and build cross-cutting AI services (such as retrieval, context, evaluation, and guardrails) that power multiple product areas like classroom workflows, billing, and family communication
As a hybrid PM+Eng+Data builder: own the end-to-end product loop for the problems you take on: talk to customers and internal teams, define the success metric, design the workflow and user experience, shape the data and evaluation plan, and ship iterative releases from prototype to reliable, scalable production
Create shared abstractions and tooling for AI – for example, common prompt and tool patterns, logging and monitoring, and reusable components – so other engineers can build on a consistent foundation
Shape our data and system architecture so AI can safely stitch together longitudinal signals across product, billing, support, and operations and recommend what should happen next, not just report what happened
Lead by example in AI-augmented engineering, using AI to multiply your own speed, mentoring L2/L3 engineers, and raising the bar for how we design, ship, and operate AI-powered features
Qualification
Required
5+ years of professional software engineering experience, with clear ownership of medium-to-large production systems from problem statement and design doc through launch and iteration
A proven track record of shipping AI-powered products to production, with concrete examples where LLMs meaningfully improved a metric like engagement, time saved, satisfaction, or retention across one or more product areas
Hands-on experience with large language models (LLMs) in real applications, including prompt and tool design, retrieval-style patterns (such as RAG), and evaluation and monitoring in production
Strong computer science fundamentals (e.g., data structures, algorithms, and systems design) and a generalist mindset, comfortable moving between backend, data, and UX to get the job done
Backend engineering skills in at least one modern web stack (such as Ruby on Rails, Python, Go, or Node), plus confidence with relational databases and larger datasets, from data modeling to performant queries and analytics
Experience building modern web front-ends, ideally with React or a similar component-based framework
Preferred
Formal training in computer science (4-year CS degree or equivalent depth in core CS topics)
A portfolio of personal AI projects, open-source work, or writing that shows how you think about applied AI in real-world settings
Background in vertical SaaS, ecommerce, or other operations-heavy domains
Experience designing shared platforms or frameworks (for example, internal SDKs, evaluation services, or experimentation tooling) adopted by multiple teams
A track record of raising the bar for quality and operations: writing secure, testable, maintainable code; automating and simplifying dev/test/ops workflows; writing and reviewing design docs; mentoring other engineers; and contributing to hiring through interviews and feedback
Company
brightwheel
Brightwheel is a software platform for preschools and childcare providers.
201-500 employees
H1B Sponsorship
brightwheel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (2)
2022 (1)
2021 (4)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$88.8MKey Investors
AdditionBessemer Venture PartnersNewSchools Venture Fund
2021-02-03Series C· $55M
2020-12-14Series Unknown
2018-10-02Series B· $21M
Leadership Team
Dave Vasen
Founder & CEO
Josh Gartland
CFO
Recent News
Company data provided by crunchbase