Ultimate Staffing ยท 3 weeks ago
Part Time Front Desk/Patient Coordinator
Irvine, CA
Part-time
Onsite
Entry Level
$22/hr - $24/hr
1+ years expUltimate Staffing is actively seeking a Part-Time Front Desk Receptionist and Patient Coordinator to join a growing holistic wellness center in Irvine, CA. This role involves managing patient scheduling, front desk operations, and providing exceptional customer service to enhance patient experiences.
EmploymentHuman ResourcesManufacturingStaffing Agency
Hiring Manager
Anne M.
Responsibilities
Manage appointment scheduling for consultations, treatments, and follow-up visits using CRM
Confirm appointments and send reminders to ensure smooth patient flow
Coordinate provider schedules and optimize booking to maximize efficiency
Greet patients and visitors warmly, ensuring a welcoming and professional environment
Handle check-in and check-out processes, including collecting payments and verifying insurance or membership details
Maintain accurate patient records and update information as needed
Serve as the first point of contact for patient inquiries via phone, email, and in-person
Provide clear information about services, pricing, and policies
Address patient concerns promptly and escalate issues when necessary to ensure exceptional care
Manage incoming calls and route them appropriately
Assist with inventory tracking and ordering of front desk supplies
Support marketing efforts by scheduling promotional appointments and assisting with event coordination
Assist with creating and posting engaging content for social media platforms (Instagram, Facebook, TikTok, etc.)
Capture photos/videos of treatments, events, and behind-the-scenes (with proper patient consent)
Respond to comments and messages on social media in a professional and timely manner
Qualification
Required
1-2 years in a front desk, patient coordinator, or customer service role
Exposure to medical, aesthetic, wellness industry a plus
Experience with social media marketing a plus
Benefits
Competitive hourly wage
Health insurance options
Employee Discount Clubs
Career advancement opportunities & specialized recognition programs
Company
Ultimate Staffing
Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Marez
Partnership Director
Company data provided by crunchbase