GameStop · 1 day ago
Coordinator, Supplier Accounting Services
Grapevine, TX
Full-time
Onsite
Entry Level
1+ years expGameStop is a leading global retailer of video games, electronics, and gaming merchandise, dedicated to providing exceptional service to customers. The Coordinator, Supplier Accounting Services role involves assisting suppliers and internal stakeholders to enhance customer satisfaction and improve relationships, primarily through communication and problem-solving tasks.
GamingOnline GamesRetailSoftwareVideo Games
Responsibilities
Assist customers professionally, via phone or email, to respond to payments status requests and other concerns and requests for assistance
Utilize multiple supplier file programs to look up and confirm with customers that basic supplier information on file is valid
Request copies of cleared payment transactions and request stop payment action and reissuance of payment as needed
Perform initial supplier statement review. Utilize internal payment reports and various Excel functions for lengthier statements
Enter notes and supplier information for each incoming inquiry for record/tracking purposes. Regularly lookup previous supplier inquiries for reference
Update related supplier records in the appropriate ERP accurately and timely
Interact with Supplier Accounting Services leadership to gather information and to offer guidance as needed. Escalate specified types of concerns to Supplier Accounting Services leadership
Use active listening, empathy, and other conflict resolution techniques as needed to respond appropriately to disgruntled suppliers
Assist with assigned tasks not defined here but consistent with the principal business outcome for this role
Qualification
Required
High school diploma or GED required
Associates degree or 1-2 years college education required
At least one year of relevant, customer-focused work experience required
Working knowledge of Microsoft Office (Outlook, Word, Excel, etc.)
Proficient, accurate typing and data entry skills
Working analytical, problem-solving, and decision-making skills
Communicate effectively with others using basic English
Proficient understanding of basic conflict resolution skills, including but not limited to: active listening, empathy, asking open-ended questions, avoiding the use of inflammatory responses, and offering relevant solutions quickly
Ability to demonstrate poise and patience consistently in a fast-paced, potentially high-pressure customer service environment with largely unpredictable variances in activity
Ability to focus on relevant, timely solutions without becoming emotionally engaged in potentially difficult conversations
Ability to understand and comply with all GameStop policies and procedures, including but not limited to: those related to attendance, conflict of interest, confidentiality, honesty, and ethical conduct
Benefits
Incentive programs
Health benefits
Paid time off
401 (k)
Employee discount
Casual work environment
Bonus
Other incentives
Company
GameStop
GameStop is a video games and entertainment software retailer operating thousands of retail stores.
10001+ employees
H1B Sponsorship
GameStop has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (7)
2023 (3)
2022 (49)
2021 (20)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$5.98BKey Investors
RC Ventures
2025-06-12Post Ipo Debt· $2.7B
2025-03-27Post Ipo Debt· $1.3B
2024-05-24Post Ipo Equity· $933.4M
Leadership Team
Charles Larkin
Vice President of Technology
Javier Gomez-Cirlos
VP, Program Management
Recent News
Business – Latest Financial & Stock Market News | New York Post
2026-01-11
2026-01-11
Company data provided by crunchbase