The University of Texas at San Antonio · 2 days ago
Senior Student Success Coach
San Antonio, TX
Full-time
Onsite
Mid, Senior Level
$58K/yr - $62K/yr
3+ years expThe University of Texas at San Antonio (UT San Antonio) is a nationally recognized public research university dedicated to advancing knowledge and public health. The Senior Student Success Coach will support students with a history of foster care through coaching and mentorship while leading a team of coaches to ensure effective support and advocacy for student success.
EducationHigher EducationUniversities
Responsibilities
Supervises and supports the Fostering Futures Student Success Coaches, providing guidance, mentorship, and performance feedback
Leads onboarding and ongoing training for Success Coaches, including trauma-informed practices, coaching techniques, and UTSA systems
Ensures consistency and quality in coaching practices, documentation, and student engagement
Serves as a resource and escalation point for complex student cases
Manages the FFP pantry by promoting pantry access, tracking needs and requests of students, managing inventory, and providing information regularly to the BCFES Director and/or Administrative Associate on needs for purchasing inventory
In collaboration with other BCFES & FFP staff and leadership, utilizes data collected from the Strengths and Needs assessments to inform the creation and implementation of Fall/Spring workshop programs and Summer programming
Maintains a reduced caseload of students with a history of foster care to stay connected to direct service
Conducts intake screenings, strengths and needs assessments, and develops individualized success plans
Provides ongoing coaching and mentoring through in-person and virtual settings
Monitors student academic progress, communicating with each student on a personalized basis; intervening as necessary to assist those students having difficulty
Regularly uses student success technology (e.g., Civitas, Salesforce, etc.) to manage caseload, facilitate outreach, conduct campaigns, and input documentation/notes on student services and individualized success plans
Maintains accurate records of student advising, mentoring, tutoring, etc. contacts, progress toward degree, and other student learning activities
Supports students in navigating tuition and fee waivers, FAFSA, ETV, and other financial aid resources
Refers students to appropriate campus and community services
Maintains and utilizes a UTSA One Card to issue Emergency Funds
Designs and implements outreach campaigns to increase student engagement with FFP services, workshops, and resources
Coordinates communication efforts across the program, including newsletters, social media, and event promotion
Coordinates and plans events such as graduation celebrations, early start programming, etc
Analyzes engagement data to inform outreach strategies and improve student participation
Develops a working knowledge of tuition and fee waivers, federal Education and Training Voucher (ETV) program, FAFSA, and any other foster care specific education funding
Participates in meetings with campus/community champions to advocate for student wellbeing
Collaborates with FFP staff, Student Success units, and external partners to coordinate support
Promotes access to the FFP pantry and emergency funds
Collaborates with college Student Success Centers, Career Services, Academic Advising, Academic Support Programs, and other university departments to ensure coordinated support for students
Serves as a liaison between students and campus partners to facilitate access to tutoring, career readiness resources, advising, and other academic services
Represents FFP in campus-wide initiatives and committees focused on student success
Engages in ongoing training, including trauma-informed care and coach certification
Maintains compliance with FERPA, UTSA policies, and mandated reporting requirements
Upholds confidentiality and ethical standards
Performs other duties as assigned
Qualification
Required
Bachelor's Degree in a related field
Three (3) year of related work experience
This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure
Preferred
Master's Degree in a related field
Company
The University of Texas at San Antonio
The University of Texas at San Antonio is a state research university in San Antonio, Texas, United States.
10001+ employees
H1B Sponsorship
The University of Texas at San Antonio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (29)
2023 (47)
2022 (41)
2021 (25)
2020 (37)
Funding
Current Stage
Late StageTotal Funding
$109.38MKey Investors
National Science FoundationUS Department of Commerce, Economic Development AdministationU.S. Department of Agriculture
2024-10-29Grant· $4M
2023-09-28Grant· $0.13M
2023-06-21Grant· $2.89M
Leadership Team
Joshua LeComte
UTSA Hockey, Co-founder & Vice President of Financial Affairs
Nassos G.
Chief Technology Officer and Deputy CIO
Recent News
2025-12-05
2025-11-27
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