WDC Kitchen & Bath · 4 weeks ago
Showroom Reception in Santa Barbara
WDC Kitchen & Bath Center is Southern California’s premier retailer and builder distributor of home appliances and plumbing fixtures. They are seeking a dynamic and driven Receptionist to support the customer experience by providing a welcoming environment and assisting with incoming phone calls.
E-Commerce
Responsibilities
Promptly, accurately, professionally and courteously receive most telephone calls
Adept as using all telephone system features for forwarding calls, placing on hold, and checking voicemails
Record and relays messages to Showroom team members as directed and requested while keeping professionalism, clarity, and confidentiality
Engage with Customers professionally and courteously with genuine concern for their WDC experience needs
Promptly greets every person entering the Showroom within WDC Customer Experience guidelines
Ensure that the reception area is consistently tidy and clean, free of dust. Escalates cleaning or hazard concerns promptly so that concerns may be addressed appropriately
Assists with the seasonal store decoration efforts in collaboration with the Showroom Concierge
Directs job applicants to fill out application for current job openings online. Escalate any job verifications or records requests to the Human Resources department
Signs for deliveries when necessary and notifies recipients
Performs routine office tasks necessary for the operation and presentation of a professional workplace as observed by the Area Manager
As needed, assists with clerical tasks to include typing, filing, proofreading, maintenance of system notes, and data entry
Qualification
Required
1-2 years' experience within a luxury retail, customer service, or similar role preferred
Proficiency in MS Office
Good organizational skills
Able to communicate clearly verbally and in writing, and demonstrate good listening skills
Minimum High school diploma or GED required
Ability to change direction as priorities shift and adapt to changing circumstances
Required to wear comfortable and appropriate clothes within Business Professional Standards
Benefits
Health, dental, and vision insurance
401(k)
Paid vacation and sick leave
Opportunities for professional growth and advancement
Company
WDC Kitchen & Bath
As a family owned company founded right here in Southern California 40 years ago, WDC is all about family and community.
Funding
Current Stage
Growth StageCompany data provided by crunchbase