Competitive EDGE Physical Therapy · 3 weeks ago
Operations & Client Services Coordinator
San Jose, CA
Full-time
Onsite
New Grad, Entry Level
$22/hr - $25/hrCompetitive Edge Physical Therapy is a fast-scaling, technology-driven physical therapy company serving active adults and athletes throughout the Bay Area. They are hiring an Operations & Client Services Coordinator to support client communication and clinic operations, ensuring a smooth experience for clients while maintaining organized systems.
Health CareHealth Diagnostics
Responsibilities
Provide friendly, professional hospitality to clients in person and over the phone
Cover the front desk when needed, ensuring clients feel welcomed and supported
Manage scheduling, rescheduling, cancellations, and follow-up calls with accuracy
Assist clients in understanding next steps after evaluations and visits
Process payments and update scheduling information with confidence and attention to detail
Serve as a reliable point of contact so clients receive timely, clear communication
Support the Operations Manager with daily, weekly, and recurring operational tasks
Maintain accurate spreadsheets, trackers, and internal systems
Track key performance indicators and operational metrics using spreadsheets and internal tools
Assist with clinic efficiency initiatives and workflow execution
Ensure data accuracy and consistency across systems
Keep tasks, documents, and processes organized so nothing falls through the cracks
Qualification
Required
Entry Level experience
Provide friendly, professional hospitality to clients in person and over the phone
Cover the front desk when needed, ensuring clients feel welcomed and supported
Manage scheduling, rescheduling, cancellations, and follow-up calls with accuracy
Assist clients in understanding next steps after evaluations and visits
Process payments and update scheduling information with confidence and attention to detail
Serve as a reliable point of contact so clients receive timely, clear communication
Support the Operations Manager with daily, weekly, and recurring operational tasks
Maintain accurate spreadsheets, trackers, and internal systems
Track key performance indicators and operational metrics using spreadsheets and internal tools
Assist with clinic efficiency initiatives and workflow execution
Ensure data accuracy and consistency across systems
Keep tasks, documents, and processes organized so nothing falls through the cracks
Genuinely enjoy working with people and helping them feel supported and informed
Take pride in being organized, reliable, and detail-oriented
Appreciate structure, clear expectations, and well-run systems
Comfortable using technology, spreadsheets, and digital tools
Manage time well and follow through on tasks without constant supervision
Value accuracy, consistency, and doing things the right way
Interested in growing responsibilities as the company continues to scale
Benefits
$200 monthly medical stipend (full-time)
2 weeks paid vacation plus the week between Christmas and New Year’s
401k with 4% company match
Paid sick time
Weekly professional development
Company
Competitive EDGE Physical Therapy
Competitive EDGE Physical Therapy offers gait analysis, injury risk assistance, rehabilitation, health analysis, consulting and services.
Founded in 2015
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase