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Learning Resources · 1 day ago

D365 Warehouse Optimization Analyst

Vernon Hills, IL

Full-time

Onsite

Mid Level

$85K/yr - $95K/yr

Learning Resources is a family-owned organization dedicated to creating educational products. They are seeking a D365 Warehouse Optimization Analyst to implement system-driven process improvements and innovative technology solutions in warehouse operations, collaborating with various teams to enhance efficiency and user experience.

EducationManufacturing

Responsibilities

Configure and Optimize D365 F&O and Related Software for Warehouse Operations

Within the first 90 days, lead the configuration and optimization of existing Microsoft Dynamics 365 Finance & Operations (D365 F&O) WMS modules to support warehouse processes across our family of companies

Within the first 6 months, achieve at least a 10% improvement in operational efficiency through tailored system settings, workflows, WCS system improvements, or automation for three distinct warehouse processes

Own Warehouse Configuration Support

Within first 90 days, partner with IT, the operations analyst team, warehouse leadership, and third-party vendors to troubleshoot, escalate, and resolve all configuration related technology tickets

Drive Successful Technology Integrations and UAT

Within the first 120 days, own the user acceptance testing process for D365 F&O advanced warehousing and integrated warehouse technologies (e.g., WCS software, etc). Ensure all system changes are fully tested, documented, and deployed with zero critical issues, resulting in seamless adoption by warehouse teams

Deliver Training and Support for System Users

Within the first 9 months, develop and deliver targeted training modules for warehouse staff on D365 F&O and related technologies. Attain 90% proficiency among power users within one month of new system implementations

Champion Continuous Improvement in Warehouse Technology

Within the first 12 months, lead at least two major warehouse technology improvement projects, documenting best practices and integrating learnings into the department’s knowledge base

Qualification

D365 F&OWarehouse Management SystemsWCS softwareMS ExcelProject ManagementTroubleshootingAnalytical SkillsCustomer Service OrientationTechnical DocumentationCommunication Skills

Required

In-depth, firsthand knowledge and experience with enterprise and desktop applications, including MS Dynamics 365 F&O, Supply Chain and Warehouse Management, WCS software, MS Excel, and MS Word

Warehouse technology experience

A college diploma or university degree in the field of computer science, or equivalent experience in information systems is required

Proven experience with troubleshooting principles, methodologies, and issue-resolution techniques

The ability to develop and interpret technical documentation

Strong project management skills

Strong verbal and written communication skills at all levels of the organization

Highly self-motivated and directed

Good analytical and problem-solving abilities

Ability to effectively prioritize and execute tasks in a high-pressure environment

Ability to present ideas in business-friendly and user-friendly language

Strong customer service orientation

Experience working in a team-oriented, collaborative environment