Trinity Health · 21 hours ago
Office Supervisor Liverpool
Syracuse, NY
Full-time
Onsite
Entry, Mid Level
2+ years expTrinity Health is a healthcare organization committed to providing compassionate and transformative care in the community. They are seeking an Office Supervisor who will provide administrative support for various departments, manage staff schedules, and lead projects to improve patient workflows and collaboration. The role also involves maintaining patient confidentiality and ensuring quality service through effective communication and teamwork.
DeliveryHealth Care
Responsibilities
Provide administrative support for OB GYN, Infectious Disease and Urogynecology departments
Front desk staff report to this position who then reports to Practice Manager
Management of staff schedules
Lead and participate in projects that improve patient workflows, support providers, and improve collaboration with other departments
Provide reporting and data support for department initiatives
Maintain patient confidentiality and adhere to HIPAA regulations as appropriate
Work cooperatively with all team members to ensure quality service at all times
Communicate respectfully and effectively with providers, clinical staff, colleagues, managers and others
Perform mandatory in-service training. Maintain a clean and safe work environment
Oversee the charge capture champions with daily revenue review with TogetherCare implementation
Kronos responsibility, including scheduling, reviewing PTO requests, etc
In charge of orientation and training for front office staff
As per the coordinator JD for Caroline, she will be responsible for quality improvement and monitoring, customer service, huddles/team meetings as needed
Trained in all front desk functions so coordinator may step in to front desk duties in the event of staff vacations or illnesses
Understands and monitors work of front desk team to ensure referrals, scheduling of testing scams, prior authorizations, and surgery scheduling are completed accurately, effectively and efficiently so as to ensure outstanding patient care
Other duties as assigned to ensure smooth front office and back office, non-clinical roles function effectively and efficiently
Qualification
Required
Associates Degree or higher preferred
Minimum of 2 years' experience in a medical setting and/or relevant experience preferred
Effective written and verbal communication skills
Demonstrated attention to detail, organization & effective time management
Ability to work independently with little supervision
Solid judgment to escalate issues appropriately
Demonstrated leadership abilities including ability to develop and articulate vision, effective resource utilization, ability to mentor others, and conflict mediation skills
Advanced knowledge of Microsoft Office, related computer programs & general office machines
Strong written and oral communication skills
Strong interpersonal, motivational and conflict resolution skills
Strong participatory management, team building and administrative skills
Broad based knowledge of related regulatory compliance requirements
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
10001+ employees
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (10)
2022 (9)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Dan Drake
Trinity Health PACE President and CEO
Eileen Coogan
Pres/CEO Allegany Franciscan Ministries
Recent News
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