DH Pace Company, Inc. · 1 month ago
Residential Service Manager
Atlanta GA
Full-time
Onsite
Mid LevelDH Pace Company is a distribution, construction, and service organization with over 95 years of experience. They are seeking a Residential Service Manager to assist with job scheduling, provide problem-solving support, and manage service technicians to ensure customer satisfaction and operational efficiency.
Building MaterialConsulting
Responsibilities
Assist with daily scheduling of all jobs; ensuring customers’ preferences are met
Provide immediate problem-solving assistance to office staff/service technicians
Constantly monitor service technicians’ schedules to maximize efficiency and profitability
Track for jobs completed and place follow up calls to customers to ensure expectations were met
Facilitate processing of completed jobs to ensure proper handling of materials and accurate billing
Responsible for timely completion of all administrative paperwork associated with this position
Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary
Participate in planning process and establishing department goals and objectives
Other duties assigned by manager
Qualification
Required
High School Diploma/GED required
Must have a valid driver's license and a good driving record
Ability to effectively communicate with the customer and represent the company in a professional manner
Strong aptitude for technical applications and mechanical systems
Experienced using Microsoft Office applications
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire
Preferred
Bachelor's degree preferred
Management experience preferred
Benefits
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
Company
DH Pace Company, Inc.
The DH Pace Company, Inc.
Founded in 1926
1001-5000 employees
H1B Sponsorship
DH Pace Company, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Rex Newcomer
President/CEO
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