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NetSuite · 3 weeks ago

Senior Service Solution Architect, CSS Global Cloud Solutions

United States

Full-time

Remote

Senior Level

6+ years exp

NetSuite is a leading provider of cloud-based business management software. The Senior Service Solution Architect will be responsible for developing service innovation and optimizing processes while ensuring deployments adhere to security and compliance best practices. This individual will contribute to portfolio management and business development of Oracle Customer Success Services offerings.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Qualification

Cloud CertificationsCloud PlatformsEnterprise ArchitectureData ProcessingAI/ML FrameworksData ScienceAutomation ToolsNetworking ElementsHybrid SecurityAnalytical skillsCommunication

Required

Bachelor's or Master's degree in Computer Science, Data Science, Mathematics, Engineering or related field required

15+ years in IT services, including significant direct experience in customer facing and service management

Proficient with cloud platforms (OCI, GCP, Azure, AWS) and environments on-Premise for Enterprise application operations

Hands-on experience architecting, deploying, and managing enterprise workloads and data migrations on at least two major hyperscaler platforms (AWS, Azure, GCP)

Strong analytical and problem-solving abilities to translate business problems into technical requirements

Excellent written and verbal communication capability to convey complex concepts to both technical and non-technical audiences

Deep expertise with infrastructure-as-code and automation for hyperscalers (CloudFormation for AWS, ARM/Bicep for Azure, Deployment Manager for GCP, and cloud-agnostic tools like Ansible or Terraform)

Familiarity with hyperscaler-native monitoring/logging tools: OCI OEM and O&M, AWS CloudWatch, Azure Monitor, GCP Operations Suite and cloud agnostic tools like Prometheus, Grafana or Kibana

Ability to analyze and optimize cloud resource allocation, selection of instance types, and storage tiers to balance performance, HA, Business Continuity, and cost in hyperscaler environments

Proficient in handling large datasets, data structures and algorithms for machine learning workflows

Comprehensive predictive, diagnostic and prescriptive analytics skills and usage of relevant tools

Language fluency in Python, R, SQL, Java, Langchain

Understanding of ethical AI and responsible AI practices

Preferred

Ph.D

Multiple cloud certifications such as Oracle Certifications: OCI Associate Architect, OCI Architect Professional; AWS Certifications: AWS Solutions Architect, AWS Security Specialist, Microsoft Certifications: Azure Security Engineer, Associate, Azure Solutions Architect, Google Certifications: GCP Cloud Architect Certification

Certification as TOGAF and/or Zachman Enterprise Architect

Familiarity with natural language processing (NLP), computer vision, and deep learning

Prior experience deploying and maintaining AI models in production environments

Commercial constructs and contract management, including construction of TCO analyses and pricing for complex service offers

Large scale IT project and program management, including major transformation, migration, and solution deployment projects

VPCs, VCNs, WAN connectivity, Fastconnect (OCI), ExpressRoute (Azure), Direct Connect (AWS), Cloud Interconnect (GCP)

OCI Vault (Oracle), Key Vault (Azure), KMS (AWS/GCP), and cross-cloud identity (OCI IAM, Azure AD, AWS IAM, Google Workspaces)

Oracle Database, NoSQL, MySQL, and other databases

Thorough grasp of Spark, Kafka, Hadoop, MapReduce

TensorFlow, PyTorch, and GenAI Frameworks like Autogen

MLOps practices requiring projects, model deployments, data science SDKs, Jupyterlab notebooks